Client Insights Manager
Client Insights Manager
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Job Description
Client Development Manager Foodservice
Lets be unstoppable together!
At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities. With us you can always bring your full self to work. Join our inclusive committed team to be a challenger own outcomes and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at .
What will you be doing
As innovators in Big Data Circana seeks passionate client advocates with strong analytic skills to advance solutions that best build the clients strategic vision. The Foodservice Team at Circana works with some of the most innovative companies in the industry. This role reports to the Executive Director in Client Development and will contribute to our clients engagement satisfaction and growth by providing value-added insights for decision making. The position provides the opportunity to make an impact leveraging fact-based insights and analysis while developing the knowledge and skills required for continued success in market research solutions.
Location: This will be a hybrid position located in Houston Texas. You must be able to work 2-3 days on-site per week in our Houston Texas office.
Job Responsibilities
Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
- Approach client with coherent actionable and fact-based data/recommendations appropriate to their business needs
- Ability to analyze information to create clear and concise insights that provide value and continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
- Identify business issues and opportunities and suggest the appropriate analytic solution/approach level.
- Understand and communicate complex data in an easily digestible format.
- Conduct engaging and impactful analyses that deliver value concisely tell a story to a diverse audience and present to a broad range of decision influencers and decision-makers within an organization.
Consultative Selling: Apply knowledge of the business industry and domain to identify create and close business opportunities:
- Ask questions to evaluate assumptions and challenge the status quo.
- Synthesize information on various issues; translate the information into a project framework that ultimately provides solutions for clients.
Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image.
- Build strategic relationships with client contacts to develop business insights regarding the clients most critical issues/needs both short and long-term
- Become trusted by clients Circana client solutions teams Circana cross-functional organizations and Circana business partners. Be considered a domain expert and business partner.
- Operate in a collaborative team environment and partner with cross-functional departments and teams within Circana to ensure the businesss success.
- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
- Ability to build a rapport across functions and levels within an organization.
Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to meet the clients needs.
- Ensure overall client satisfaction by proactively relating Circana data and industry trends to business opportunities.
- Develop and maintain a deep understanding of customer needs and requirements and consult with clients to influence thinking.
- Help clients identify solutions to problems they did not know they had.
- Regularly and proactively communicate with the client-facing teams including continually soliciting feedback to improve the relationship.
- Track and organize multiple work streams against numerous clients and manage time and resources against changing priorities.
- Expand the client base to include a broader mix of end users through education and training and grow the acceptance of insights to make fact-based decisions.
Client Management:
- Serve as the primary contact for all functional groups for assigned clients.
- Provide on-site response to data requests and technical issues and provide support for analyses.
- Ensure high client satisfaction is maintained through delivering value and insights.
- Create tools and reports that efficiently use data in customized deliverables using Circanas proprietary software and other appropriate methods.
- Accurately interpret data and incorporate industry knowledge to deliver actionable insights in a client-friendly format as appropriate for the audience
- Manage and track projects from initial request through completion.
Consistently demonstrate the ability to answer questions and provide insights about strategic and tactical client issues.
Requirements
- 5 progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company
- Ability to interact proactively with all client levels set and manage expectations and articulate information effectively.
- Demonstrated expertise in translating point-of-sale (POS) data and analysis into relevant implications within the CPG industry.
- Knowledge of the Foodservice Consumer Packaged Goods and/or Retail industry. Working knowledge of category management is preferred.
- Capacity to communicate effectively across varying levels and build collaborative relationships.
- Strong organizational and project management skills diligence and solutions-oriented
- Willingness to work on-site at the client location three days per week.
- Solid proficiency in MS Office especially Excel and PowerPoint
- Bachelors degree
Willingness to travel (typically <50%)
Circana Behaviors
As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): based in Houston or Chicago
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is $88K - $92K.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k)to eligible employees.
You can apply for this role through methods to apply (e.g. Careers website link and/or Intranet site for internal candidates).
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Required Experience:
Manager
Employment Type
Full-Time
