Reports To:
Chief of Specialized Services or their designee.
General Description:
Under general supervision performs complex clerical work requiring exercise of independent judgment. Uses appropriate current technology to carry out duties.
Responsibilities:
- Manages phone inquiries providing IEP related information and conducting follow-up calls to families in a professional manner.
- Performs general correspondence including express shipping IEP packets to families.
- Schedules and coordinates evaluations assessments and visits.
- Acquires final IEP consent signatures through different methods;
- Uploads signed IEPs consents evaluations assessments and reports to student records within EdPlan.
- Identifies and submits tickets to ZenDesk to resolve student EdPlan and file issues
- Guarantees confidentiality of records communications and information as appropriate.
- Submit documents for translations as required.
Qualifications Required:
- Current BPS staff member
- High School diploma or equivalency
- Basic computer skills including word processing email
- Successfully completed appropriate course work
- Good communication skills
Payment Terms:
Payment will be at the employees current hourly rate.