Program Manager- Complex Data Products
Program Manager- Complex Data Products
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsible for Delivery of SDWAN order Book covers Order login for Enterprise business including SME Carrier & Large Enterprise
- Role involves Service Delivery of SDWAN orders managing customer partners for Broadband delivery Router/CPE installation integration/activation thru CPO/ SDWAN Desk for link delivery and customer acceptance.
- Customer project management will be a key aspect of the role.
- Ensure network readiness within time lines inline with availability of material and field support for installation and activation
- Order Tracking & effective interpersonal skills for faster closer of Delivery Cycle time
- Responsible for process improvements and project management for faster delivery
- Drive Track Monitor & Publish the delivery report with SLA and pending status
- Projects management
- Responsible for service delivery cycle time of subscribed services.
Operational Deliverables:
- Knowledge of Enterprise Key Offerings SDWAN Solutions and other telecom domain products
- Execution of Customer Delivery orders within signed off Timelines
- Timely Project Plan submissions & Expectation Sign offs
General:
- Responsible to Maintain technical documentation of processes and procedures used in Service Delivery- LM.
- Work with customer to maintain timelines and project manage the delivery end to end
- Work with internal teams to define develop and deliver LM monitoring interfaces.
- Relationship Management - Develop and manage a strong alliance in the region with internal/external stake-holders to improve the predictability of deliverables better SLA and QOS readiness for new/MACD services and cost effective solution..
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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