Platform Engineering Manager
Platform Engineering Manager
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Job Description
XOi the leading provider of jobsite-focused technology for the field service ecosystem arms the industry with a digital tool that connects people to mission-critical equipment. XOi is the hub in which every part of the jobfrom the field to the manufacturerconnects. XOi provides AI-powered workflows asset and team management functions a comprehensive knowledgebase and immediate revenue-producing insights leveraging data from current and historical projects. Beyond this tool that manages consistency profitability and transparency XOis goal is to create future-focused technology that modernizes the field service industry as a whole and delivers 1 of 1 asset origination performance and diagnostics information of mission critical assets.
We are seeking a highly motivated and experienced Platform Engineering Manager to lead our dynamic platform engineering team. In this role you will be the champion of developer experience ensuring our engineering department has the tools infrastructure and support they need to build and deploy software efficiently and effectively. You will be responsible for leading and mentoring a team of talented engineers. This role requires a blend of technical expertise leadership skills and a passion for continuous improvement all with a strong focus on empowering others to easily accomplish their tasks.
Responsibilities
Team Leadership & Talent Development
Lead and manage the platform engineering team including hiring mentoring performance management and career development
Foster a developer-centric culture that emphasizes enablement empathy and collaboration
Infrastructure Design & Operations
Design build and maintain the infrastructure that powers XOis platform
Ensure high availability scalability and security of core systems to support seamless software delivery
Developer Productivity & Enablement
Implement and manage CI/CD pipelines infrastructure as code (IaC) and automation tools to streamline developer workflows
Monitor and troubleshoot efficiency issues proactively implementing solutions to minimize disruptions
Prioritize initiatives and tooling that enhance developer experience and reduce cognitive or operational overhead
Collaboration & Cross Functional Partnership
Work closely with engineering teams to ensure smooth integration deployment and rapid feedback loops
Communicate clearly during incident response with a focus on resolution speed and transparency to engineering teams
Innovation & Technical Leadership
Stay current on modern platform engineering practices tools and trends
Evaluate and champion new technologies that improve infrastructure reliability or developer satisfaction
Platform Strategy & Roadmap Execution
Contribute to the platform engineering roadmap and long-term strategy
Align technical priorities with organizational goals and developer needs to maximize impact
Qualifications
Proven experience in platform engineering DevOps or a similar role with a strong understanding of developer workflows.
Strong understanding of cloud platforms (e.g. AWS Azure GCP) and containerization technologies (e.g. Docker Kubernetes) in the context of developer tooling.
Experience with infrastructure as code tools (e.g. Terraform CloudFormation) to automate and simplify developer environments.
Proficiency in languages (e.g. Python Go Bash) and automation tools to enhance developer productivity.
Experience with CI/CD pipelines and related tools (e.g. Github Actions GitLab CI) to enable rapid and reliable deployments.
Excellent leadership and communication skills with a focus on collaboration and empathy with developers.
Ability to work in a fast-paced agile environment prioritizing developer feedback and iteration.
Strong problem-solving and troubleshooting skills with an emphasis on resolving issues that impact developer productivity.
Preferred Qualifications
Experience managing a team of engineers with a focus on developer enablement.
Knowledge of networking concepts and protocols especially as they relate to developer environments.
Understanding of security best practices and compliance requirements applied in a way that minimizes friction for developers.
Experience with observability tools (e.g. Prometheus Grafana ELK stack) to provide insights and feedback to developers.
XOi Benefits
XOi offers a comprehensive benefits package that includes medical dental and health with eligibility the 1st of the next month following your date of hire
XOi offers a 401(k) with eligibility at 90 days
XOi offers Discretionary Time Off
All new employees receive a one time $500 New Hire Stipend to support any updates needed for your home office space
All employees receive a $50/monthly stipend to be used for personal wellness and $50/ monthly stipend towards internet expenses
XOi Technologies is an Equal Opportunity Employer
At XOi we value individuality and the unique qualities we all bring to an organization. We believe everyone contributes experiences that have a significant impact on our product and customer experience. We do not discriminate against employees based on race color religion sex national origin gender identity or expression age disability pregnancy genetic information military or veteran status.
Required Experience:
Manager
Employment Type
Full-Time
