Monitoring and Observability Engineer Cloud Platforms Contract Length: 12 months potential extension Location: Dallas Texas Hybrid (4 days onsite downtown Dallas) Shift: May include rotating after-hours or weekend support
We are seeking a mid-level Enterprise Observability Engineer for our Dallas client. This role focuses on designing and implementing automated monitoring solutions managing observability tools (Dynatrace ThousandEyes Evolven) and supporting 24/7 production environments in both on-premise and cloud infrastructures.
Qualifications
Associates or Bachelors degree in Technology Engineering or related field preferred
4 years in IT operations infrastructure or application monitoring
Strong experience with Dynatrace(APM infrastructure monitoring)
Some familiarity with Ftrace ThousandEyes Evolven
Experience with intelligence platforms (e.g. Moogsoft BigPanda)
Hands-on experience in scripting (Python Perl Java) REST APIs and webhooks
Solid knowledge of cloud-native monitoring (AWS Azure GCP) and Kubernetes/OpenShift environments
Experience with Unix Linux and Windows system
Experience with log analysis and application tracing
SLO/SLI metrics integration
Strong communication and documentation skills
Key Responsibilities
Monitor infrastructure applications and websites; resolve Level 1 issues and escalate when necessary
Perform advanced Level 2 diagnostics including log analysis and performance troubleshooting
Design and configure observability tools such as Ftrace ThousandEyes Evolven
Integrate data into event intelligence platforms for real-time visibility
Lead and coordinate incident response using observability insights
Maintain shift logs and ensure effective communication during shift handovers
Train and support teams on monitoring tools and processes
Collaborate on SLO/SLI metrics and performance tuning
Participate in on-call rotation including after-hours/weekend shifts
Obtain Dynatrace Specialist certification within 6 months of hire
Why Apply
Work on high-impact enterprise systems
Support leading observability platforms
Be part of a forward-thinking digital intelligence team
Genius Road LLC is proud to be a Certified Womens Business Enterprise an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need.
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