Assistant Terminal Manager
Assistant Terminal Manager
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Job Description
JOB TITLE:Assistant Service Center Manager
DEPARTMENT:Operations
JOB STATUS:Exempt
SHIFT: Monday-Friday (hours may change based on business need)
SALARY RANGE: $70000-$75000 (Depends on Experience and Skills)
REPORTS TO:Service Center Manager
DIRECT REPORTS:None indirect reports only
JOB SUMMARY
CrossCountry Freight Solutions is looking for an Assistant Service Center Manager. This dynamic position offers a unique opportunity for professional growth and development preparing you for advancement to the Service Center Manager role. This role is ideal for individuals aspiring to take on greater responsibilities and leadership within the logistics and transportation industry.
As an Assistant Service Center Manager you will work with the Service Center Manager to oversee the daily operations of the service center. This position will be responsible for supporting the management of staff ensuring efficient and timely freight movement maintaining safety standards and optimizing terminal processes to meet customer expectations and company goals. This role is designed to develop your skills and experience for future advancement into a Service Center Manager position by gaining comprehensive experience and leadership development.
ESSENTIAL JOB DUTIES
- Assists with planning implementing and overseeing the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures.
- Monitor and direct all dispatching activities including tracking routing and dispatching transportation vehicles.
- Assist in directing work activities designed to promote work safety and encourage continuing education among staff members.
- Implement changes to transportation services policies or scheduling as needed.
- Ensure staff members fully and consistently comply with safety rules administrative procedures and policies and government regulations.
- Collaborate with staff members and fellow managers to create modify and implement goals procedures policies and objectives when the opportunity presents itself.
- Build and maintain culture for proactive safety focused productive efficient low-attrition workforce.
- Coach team members to develop talent and depth to enable growth and effective operation.
- Produce high levels of service including on-time pickup and delivery and claims free environment.
- Produce high levels of productivity and optimal levels of labor spend.
- Collaborate with the Sales team to identify opportunities for growth and work with all shareholders to integrate new opportunities into the network.
- Manage customer concerns to agreement of customer and company and inform other company personnel of resolution.
- Coordinate with Fleet and external services to maintain and repair company vehicles.
- Maintain and submit required vehicle records.
- Review equipment allocation by route and linehaul and plan as needed.
- Aides in controlling expenses and operating within budget.
- Approves and processes external invoices according to Company procedure.
MINIMUM REQUIREMENTS
- Minimum of two years of experience in LTL Operations or comparable leadership roles.
- Strong leadership and team-building skills
- Must possess excellent interpersonal organizational communication (written and verbal) analytical and decision-making skills.
- Extensive knowledge of the principles procedures and best practices in the industry.
BENEFITS
- Medical Vision Dental Supplemental and Life Insurances available.
- Paid time off paid holidays paid community volunteer time
- 401k retirement plan
CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers Company Team Members & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Upper Midwest and Western regions along with parts of the Southwest region. We look forward to having you Hitch on and Prosper with us!
Required Experience:
Manager
Employment Type
Full-Time
