Legal Operations Analyst

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We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you The Deal between the firm and its employees.

You can expect:

• A competitive salary and a host of family friendly policies
• Life assurance private health and dental care for you and your family
• A range of flexible benefits including gym discount and retail vouchers
• Tech cycle and electric car schemes
• The opportunity to support the firms charity through volunteering leave
• A wellbeing strategy that focuses on preventative measures to maintain overall health and tools and support for when our people experience physical or mental difficulties. The strategy focuses on four pillars: physical emotional financial and social aspects.
• We are an equal opportunity organisation committed to having a diverse workforce. We do not discriminate on the basis of age sex race disability sexual orientation culture or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives
• Most of our roles are hybrid meaning that colleagues benefit from working in our office and remotely. We are happy to discuss this and other flexible working arrangements with you as part of the application and interview process.

This role directly supports the firms innovation journey and the use of innovation-related technology on work that our lawyers undertake for clients. The key tasks are likely to include supporting members of the firm with their use of existing and emerging generative AI solutions setting up matter-specific portals using the appropriate innovation technology delivering training to lawyers on the use of legal technology and acting as a subject matter expert in the use of specific legal technology.

Supporting the use of Innovation technology on individual matters

• Working with practice groups and business services teams to develop innovation initiatives that drive efficiencies in the delivery of internal and client-facing work
• Configuring software to support matters and team needs. Examples of the type of software that would be used include:

o HighQ
o Deal / transaction / checklist management platforms.
o Generative AI platforms
o Office & Dragons
o Contract review Artificial Intelligence platforms
o Workflow and expert logic systems

• Training lawyers on the day-to-day use of legal technology
• Acting as a subject matter expert in the use of the technology and being the first point of contact for queries

Supporting the roll-out and up-take of legal technology

Building awareness of the capabilities and benefits of innovation technology through:

• Training sessions and artefacts targeted to the specific audience Written communications that promote technology usage and share user stories
• Proactive identification of opportunities to apply technology/technologies to tasks and projects across the firm
• Informal discussions with lawyers
• Acting as an ambassador for innovation and connecting with members of Stephenson Harwoods Innovation Network on a regular basis

General responsibilities

• Develop strong working relationships with both legal and business services teams
• Develop strong working relationships with vendors to ensure quick issue resolution
• Promote the services of the Innovation team
• Support other innovation projects and work as necessary
• Monitor usage of software to support adoption campaigns and inform supplier discussions

The ideal candidate will likely have pre-existing experience and expertise with legal technology and/or innovation. This includes those that have previously been in technology roles as well as lawyers or paralegals seeking an alternative career route who have some hands-on experience of using legal technology.

General

• Demonstrates the Stephenson Harwood values of individuality commitment teamwork and straight talking
• Exceptional attention to detail
• Cooperative and collaborative in approach and able to develop excellent working relationships at different levels and roles
• Highly organised and able to work to deadlines with the ability to manage multiple tasks and prioritise realistically
• High professional standards with commitment to quality work product
• An interest in innovation and a passion for making things better for our lawyers
• Self-motivated flexible and proactive
• Comfortable with presenting to colleagues at all levels of seniority and able to explain technical concepts in an accessible way

Technical
Essential

• Experience in working within or closely with legal teams
• An interest in and aptitude for the application of technology to improve how legal services are delivered
• Ability to build strong relationships both within and outside the immediate team.
• Strong MS Office suite skills i.e. Word Excel PowerPoint and Outlook

Highly Desirable

• Experience of working on transactional and/or disputes legal work
• Experience of using and/or configuring one or more of the LegalTech tools mentioned above
• Experience of working in a law firm
• Experience of working on projects
• Experience of providing training to others

Note: Training on the specific software will be provided.

This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time in line with the firms strategy and business needs.

With 8 offices worldwide and with our headquarters based in London Stephenson Harwood is a law firm where our people are committed to achieving the goals of our clients - listed and private companies institutions and individuals across the globe. Our mix of expertise and culture results in a combination of deep local insight and the capability to provide a seamless international service.

Our experience encompasses corporate commercial litigation and arbitration employment pensions and private wealth finance marine and international trade and real estate and projects.

We assemble teams of bright thinkers to match our clients needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues we deliver pragmatic expert advice that is set squarely in the real world.

We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.

Our values

Individuality -We encourage creativity and develop talent.

Commitment -To be the best and deliver the highest standard.

Teamwork -We work together to build close long-term relationships

Straight talking -We say what we mean and do what we say.

These values express the personality of the individuals within our firm. They are the behaviours we encourage in our people and the standards which inform our decisions and actions.

Our vision into 2026

To be a successful firm where talented people work together in an entrepreneurial environment building long term client relationships.

This vision is about who we want to be as well as who we are. It is as much about our values as about our character the attributes we want to see from all of our people. Thats how we unlock our entrepreneurial spirit advising our clients with top performing teams.

A key part of the 2026 strategy is to focus on five core sectors: decarbonisation life sciences private capital & funds technology and transportation & trade. These have been identified as crucial in the drive for accelerated profitable growth.