Ferries Contracts Support Officer
Ferries Contracts Support Officer
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Job Description
The post holder will work in the Contract Management branch within Ferries Directorate that is responsible for all directly subsidised ferry services within Scotland. These include the Clyde & Hebrides and Northern Isles contracts. The essential nature of ferries means that there is a lot of local presentational interest in what we do.
The post will focus predominantly on Contract Management however there will also be interaction with colleagues in Ferries Policy along with other internal and external stakeholders.
The role offers an exciting opportunity to work within a high profile environment and work closely with Scottish Ministers. You will also have opportunities to occasionally travel to Glasgow or Edinburgh and out on the ferry network for meetings possibly requiring overnight stays.
Responsibilities
- Work closely with other contract management colleagues to support the delivery of lifeline ferry services on the Clyde & Hebrides Ferry Services. There may also be the requirement on occasion to assist with the contract for the Northern Isles Ferry Services.
- Review ferry service levels and monitor operator performance by checking monthly/quarterly performance returns to ensure operators are adhering to their contractual obligations.
- Analyse and present received information to managers ensuring that any issues are identified logged and appropriately cascaded.
- Arrange and minute regular and ad hoc meetings between the team and ferry operators and other external stakeholders and progress agreed actions and issues when they arise.
- Effectively assist the Ferries Contracts Manager in the management of the CHFS2/NIFS Contract by:
- Attending the weekly call with CalMac/Northlink (when required for cover) drafting a read out ofthe call for clearance by B3. Thereafter circulating promptly within the Directorate.
- Attending the monthly contract management meeting with the Operator and taking notes to ensure any actions are recorded and followed up.
- Preparation of the Fortnightly Ministerial report which provides statistics current issues and upcoming events to inform the Cabinet Secretary.
- Co-ordinate specific cross team/branch tasks ensuring that they are up to date on the wider work of the Policy unit.
- Occasionally the post will require travel between Glasgow and Edinburgh and to Scotlands islands some of which are remote and will involve overnight stays.
Responsibilities
Success Profiles
Behaviours
- Making effective decisions - Level 2
- Working together - Level 2
- Delivering at pace - Level 2
- Communicating and influencing - Level 2
You can find out more about Success Profiles Behaviours here:Behaviour levels - Success profiles: candidate guide -
How to apply
Qualifications
Transport Scotland is the national transport agency seeking to deliver a safe efficient cost-effective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers with a budget of around 4 billion per year. Transport is a vital feature of the Scottish Governments focus on increasing sustainable economic growth and transport investments and policies have major impacts on the economy people and the environment.
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of theUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of the UK Civil Service we uphold theCivil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for please contact us.
Location
This post is based inGlasgow or Edinburgh with hybrid working in line with current Transport Scotland policies. You will be expected to be office based twice per week pro rata.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment todiversityand how we offer and supportrecruitment adjustmentsfor anyone who needs them.
Further information
Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.
Required Experience:
Unclear Seniority
Employment Type
Contract
