Student Support Specialist I
Student Support Specialist I
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title: Student Support Specialist I
Salary Range: $2640/mo
Contract Term Length:12 Months
Standard Hours:37.5 hours per week
Work Location:On-Site
FLSA Status: Non-Exempt
College: Hopkinsville Community College
Campus Location: Hopkinsville Community College
Department: Student Services
Total Rewards
Hopkinsville Community College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:
- Exceptional health care vision dental coverage for you and your family
- Tuition reimbursement/waiver for you your spouse and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
The primary purpose of the Student Support Specialist I is to implement college-wide retention/early alert initiatives provide administrative/receptionist support for the Academic Success Center and provide purchasing/reporting duties for the Academic Success Center.
Job Duties:
Implement college-wide retention initiatives. Serve as the primary campus point of contact for Starfish Early Alert and Starfish Connect retention tools. Manage the college-wide early alert processes. Follow up regularly with students to ensure continued progress toward their degrees. Place special retention emphasis on stop-outs/non-returners near-completers undeclared students enrolled-but-zero-credits-earned at-risk students students on academic probation/subject to dismissal/suspension and students not meeting Satisfactory Academic Progress (SAP) eligibility for financial aid.
Provides administrative/receptionist support for the Academic Success Center (ASC) which serves students seeking career development transfer and Ready to Work assistance. Greet and welcomes visitors to the ASC. Offer high-quality customer service. Maintain ASC resource library. Assists with the maintenance of the ASC computer lab. Support the four-year university partners in the ASC as needed. Plan events as needed (Career and Transfer Fair National Society of Leadership and Success (NSLS) induction etc.).
Manage the ASC budget effectively and timely. Order supplies promotional items process travel purchase food items for specific events etc. Maintain procurement card purchases forms and reporting.
Other duties as assigned by the Director of Academic Success Center.
Minimum Qualifications:
Bachelor degree and one year related work experience or equivalent.
Demonstrated excellent customer service skills/soft skills.
Demonstrated attention to detail.
Demonstrated excellent organizational skills and the ability to multi-task in an open office environment and respond to issues and concerns that affect the department.
Discretion in handling high level confidential materials related to the department.
Demonstrated excellent written and oral communication skills.
Demonstrated excellent database and computer skills.
Ability to maintain department budget effectively.
Employee Rights -Employee Polygraph Protection Act
Equal Opportunity Employer -The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
