International Client Manager
International Client Manager
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Job Description
Were recruiting for an International Client Manager to provide an efficient and effective service sales support and relationship management to our portfolio of clients in the DACH region.
What youll be doing:
- Developing and maintaining exceptional client relationships serving as the primary point of contact
- Owning and coordinating the successful resolution of client enquiries by liaising and leveraging expertise across the business to project manage ad-hoc queries data requests and client change thought to completion in line with client expectations
- Providing high-level technical support demonstrating an understanding of clients decision-making processes and long-term objectives answering complex queries and identifying business opportunities and risks
- Identifying and following up on leads and sales opportunities with the goal of maximising revenue
- Attending meetings and conference calls as needed and taking sole responsibility for audit and operational meetings when opportunities arise
- Demonstrating strong technical knowledge of L&G products brand services and market competitors while developing and maintaining up-to-date knowledge of the investment market economic trends and L&Gs perspectives to discuss solutions with clients and consultants
- Overseeing and assisting with the production of legal documentation reports and client specific data relevant to the clients investment strategy
- Personally practicing L&G cultural values and behaviours ensuring the maintenance of a true OneL&G culture and helping make L&G a business that all can be proud to work for an would recommend to others. Participating in a risk and conduct risk aware culture including having an awareness of the Consumer Duty regulation an the need to ensure the delivery of good client and customer outcomes
Qualifications :
Who were looking for:
- A native or fluent level of German is essential
- Strong overall Investment knowledge including an understanding of the different investment vehicle options and knowledge of the current investment market and economic issues
- Experience within the investment management industry including providing an exceptional level of client service and sales support
- Demonstrable track record of dealing with external clients and building significant relationships with external contacts up to and including senior levels
- Experience working with Institutional European market ideally with the pensions industry and exposure to non-UK market
- Detailed Institutional Investment product knowledge
- Strong negotiation and interpersonal skills
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer both for our own products and at a range of high street stores and online
- In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information :
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
