Director, Product Design - (Logistics, Rider)
Director, Product Design - (Logistics, Rider)
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Job Description
We are on the lookout for a Director of Product Design to lead the Rider Product Design team in Logistics on our journey to always deliver amazing experiences.
At Delivery Hero design is more than aestheticsits about solving meaningful problems with empathy simplicity and impact. Our Logistics Rider Product Line owns the full end-to-end experience for our riders: from mobile apps (iOS & Android) to internal tools and dashboards that serve riders fleet managers and operations teams across the globe.
In this team were tackling some of the most exciting challenges in last-mile deliverymaking it efficient sustainable and scalable across groceries restaurants and retail. Our work helps real people: the riders on the road the customers waiting for their orders and the merchants growing their businesses.
This is a high-impact high-visibility leadership role where you will shape the rider experience at a global scale. Youll report to the VP of Product and work closely with product engineering and operations leadership.
You will directly lead 4 design managers and 1 principal designer overseeing a multidisciplinary team of 20 designers including UX researchers and writers. Youll balance strategic leadership team development and hands-on design excellence to ensure our rider-facing products are intuitive delightful and impactful.
What Youll Do
Lead & Grow a world-class team of product design managers researchers writers and product designers.
Drive design strategy and product vision across multiple rider-facing platforms in partnership with cross-functional leadership.
Champion user-centered design ensuring riders voices are represented in every product decision.
Guide design execution across discovery prototyping validation and deliveryensuring consistent quality usability and visual polish.
Collaborate with senior stakeholders across Logistics and global teams to ensure alignment clarity and momentum.
Build and evolve design culture through feedback loops craft development and continuous learning.
Own and drive Product KPIs and OKRs ensuring alignment with product and business goals.
Inspire innovation and push boundariesadvocating for simplicity accessibility and long-term value.
Qualifications :
7 years of experience leading product design teams with proven success in managing 20 team members across functions.
Strong leadership background in design management especially coaching other managers and senior ICs.
Demonstrated expertise in mobile-first design (iOS and Android) and internal tools.
Deep understanding of UX principles user research content strategy and design systems.
Comfortable operating in agile fast-paced environments while championing process and quality.
Strong storytelling and stakeholder management skills with the ability to influence across senior levels.
Empathy for end-users (riders) passion for social impact and an eye for design craft.
Excellent verbal and written communication in English.
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
