As a Dynamics CE Functional Architect you will:
- Drive Dynamics CRM implementations through all project phases including discovery definition build test and deploy.
- Serve as clients main point of contact throughout all project phases effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients needs and requirements
- Identify the clients sales marketing and customer service requirements through discovery meetings
- Design and lead the system architecture process in partnership with the Development Team to create define specifications for and implement customizations for any custom code or data migration requirements
- Conduct end-user training and create and maintain knowledge transfer documentation
- Develop and continue to refine CRM implementation standards and tools
- Present tailored demonstrations of the technology solution
- Perform in a manner consistent with the Hitachi Pillars of Strength
Qualifications :
- Strong CRM industry and product knowledge
- 6 years of Dynamics CE (CRM) experience as a Functional Consultant or Architect
- 4 years of experience in system design (8 years for a Senior Architect)
- 4 years implementing Microsoft Dynamics CRM - Sales Marketing Customer Service Field Service etc... (8 years for a Senior Architect)
- Familiarity with relational database concepts
- Strong Business Analysis skills including requirements and business process elicitation & documentation.
- Excellent presentation communication leadership and client development skills to effectively present information to C-level management public groups and/or board of directors
- Excellent organizational and multi-tasking skills attention to quality self-motivation and a strong desire to succeed
Preferred Education/Skills:
- Bachelors Degree in Computer Science CIS Engineering or related field is preferred; work experience in lieu of a degree will be considered
- Microsoft CRM Application certification a plus (such as MB-200 MB MB-600 MB2-710 /or MB2-716)
- Business Analysis Certification (CBAP or similar) Certified Scrum Product Owner (CSPO) or other related industry certifications
- Microsoft SharePoint and Business Intelligence experience a plus
- Experience in manufacturing insurance and/or banking industries
- Experience with Azure DevOps or similar tools
Additional Information :
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status.
Base Salary Pay Range*: CAD $135000 CAD $180000
*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills relevant to the role internal equity alignment with market data or other law.
Other Compensation / Benefit Overview
In addition to Base Salary the successful candidate may be eligible to participate in the following plans / programs upon satisfying all hiring requirements:
- Bonus Plan
- Medical Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work.
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Our recruiting team may communicate with candidates via our @ domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.
All offers will originate from our @ domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain it may not be legitimate.
Remote Work :
Yes
Employment Type :
Full-time