Change Manager - IT/Systems
Change Manager - IT/Systems
Posted on :
21-06-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Staff Change Manager IT/Systems Program Management Office
Why We Have This Role
The Change Manager will focus on the people side of our IT PMO. Their primary responsibility will be creating and implementing change management strategies and plans that maximize stakeholder adoption foster employee engagement and minimize resistance to change. The Change Manager will be a core member of the IT Program Management Office ensuring that transformation decisions and methods effectively consider our people. This person will work closely with leaders across the company to drive change management and develop change management capabilities in our functions.
How Youll Find Success
- Creates strong internal partnerships and trust across all levels of Qualtrics
- Learns the goals and processes of each business team predicting change impact by identifying their interdependencies
- Articulates complex ideas in the right level of detail for various audiences
- Recognizes what each audience needs to hear know see and feel for effective change execution
- Leads through influence on cross-functional teams
- Aptitude for identifying analyzing and resolving issues and risks that may arise during the program employing creative solutions and critical thinking to overcome obstacles
How Youll Grow
- Continuous exposure to C-suite interactions and decision-making
- Ability to develop knowledge and expertise across many functions of the organization
- Opportunity to influence decision-making at the highest level of the organization on the most strategic initiatives that will underpin the success of Qualtrics
Things Youll Do
- Enable effective transformation execution by developing and orchestrating change management strategies for global high-priority programs
- Conduct change impact assessments to identify and mitigate risks. Develop and implement sponsor roadmap and resistance management plan
- Foster company-wide employee engagement throughout the transformation by creating an effective communication plan and assets
- Develop Qualtrics change management capability by mentoring functional leaders in change management best practices
- Enable fast adoption of new internal process designs by creating effective training plans and materials
- Work with the central transformation team to creatively solve complex problems across the company. Actively counsel with the team to inform the right priorities and approach
What Were Looking for on Your Resume
- Experience managing change in large organizations or high growth companies
- Exceptional listening and communication at all levels with cross-functional audiences
- Leading through influence on cross-functional teams in a complex fast-paced environment
- Demonstrates effective collaboration transparency and trust building
- Knowledge of change management best practices
- Experience teaching coaching or mentoring others
What You Should Know About This Team
- Problem solvers who can think strategically as well as execute
- High-performing individuals across different functions
- Focused on getting the right answer as quickly as possible; bias for action and frequent productive debates
- Unified focus on the overall success of the transformation efforts; team members lean in with their strengths and roll up their sleeves regardless of their job description
- Highly-trusted team by C-suite
Our Teams Favorite Perks and Benefits
- Work/life balance high priority
- Flexible working mode to fit with personal commitments and context
- $1500 experience bonus
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam - we promise! Youll hear from us two times a month max with fresh totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions this pay range is for base per year; however base pay offered may vary depending on location job-related knowledge education skills and experience.A sign-on bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Washington State Annual Pay Transparency Range
$164500$299500 USD
Required Experience:
Manager
Employment Type
Full Time
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