Integration Developer

The PDev PMO office has developed a Project Portfolio Management Information System (PPMIS). The PPMIS is used to run Program Development project initiatives manage work requests collect time entry and provide dashboards and reporting for the Colleges Finance Accounting PDev and PMO.

The Integration Developer is part of a fast-paced environment and team that is responsible for supporting Smartsheet the Smartsheet API and integrations between Smartsheet and other products such as ServiceNow. The position will be responsible for designing developing testing architecting supporting and monitoring integrations with other business applications and partners with HRIS and other functional and business stakeholders. The position serves as a subject matter expert on system security data integrity and technical integrations. This individual will work with stakeholders to take business requirements and transform them into technical specifications for integration development. The Integration Developer is responsible for working with the HRIS team Ed Tech and the Program Development OneMIS IT team on integration development documentation data security and after-care integration support as well as custom reporting development and other projects.

Location: This position requires you to work at our headquarters 4001 South 700 East Salt Lake City UT 84107. You would work a hybrid schedule in the office 4 days a week with one day remote.

Essential Functions and Responsibilities:

• Design develop test deploy and maintain new tools integrations and services between new or existing systems.
• Support and enhance the existing architecture and integrations with Smartsheet. This includes troubleshooting system issues developing enhancements recommending changes to integrations identifying new technology capabilities and supporting system updates.
• Work with stakeholders to understand business goals and requirements then translate those into complete technical solutions.
• Develop and document requirements scope of work (SOW) and functional specifications develop test scenarios conduct acceptance testing and implement solutions.
• Support business users through the integration development lifecycle.
• Work with the OneMIS team to support releases and updates including researching functionality conducting testing and communicating options for changes or enhancements as applicable.
• Develop and perform Impact(s) analysis for upgrades enhancements and new platform releases including team reviews and Go/No-Go launch activities.
• Assist with broadening internal knowledge of Smartsheet.
• Ensure compliance with technical best practices standards and policies.
• Work closely with other team members to brainstorm strategize and complete ad hoc requests creatively effectively and efficiently.
• Ensure the overall accuracy completeness and consistency of Program Development PPMIS data.
• Ensures data is protected from unauthorized access and data corruption.
• Develops controls and guardrails for the organization to ensure its system is safe from downtime interference or malicious intrusion.
• Performs other related duties as assigned.

Knowledge Skill and Abilities:

• Deep knowledge of Smartsheets integration technologies and implementation methodologies including Data connections Workflow automations Content management Process management Governance and administration Digital asset management Resource management Business apps and Business Process Framework.
• Proficient in writing efficient and maintainable scripts using Python for automation data processing and system integration tasks.
• Demonstrated proficiency with Web Services SOAP XML XSLT REST JSON etc.
• Database Administrator (DBA) Experience a plus but not required.
• Strong understanding of Smartsheet user access and security.
• Must be a detail-oriented thinker exhibiting strong analytical and creative problem-solving skills.
• Team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
• Ability to work cross-functionally with other departments.
• Work effectively in the face of ambiguity shifting priorities quick pivots and rapid change environments.
• Effective listening written and verbal communication skills.
• Ability to work with sensitive data maintaining confidentiality in all situations with a keen eye for detail quality and accuracy.
• Understanding of Product Management/Development

Competencies:

Organizational or Student Impact:

• Follows technical/ business processes; helps support change when necessary.
• Executes complex specialized technical projects/assignments.
• Responsible for major or many components in the area of expertise.
• Limit errors to prevent impact to client operations costs or schedules.

Problem Solving & Decision Making:

• Individual meets department and personal goals with little direction/ supervision.
• Leads key technical projects programs and may facilitate leadership and development of technical teams.
• Drives project methods techniques and procedures.

Communication & Influence:

• Communicates with parties within and outside of the university (e.g. customers vendors etc.)
• Works to influence parties within and outside of the job function at an operational level regarding policies procedures and practices.

Leadership & Talent Management:

• Responsible for providing guidance coaching and training to other employees within the technical area.
• Responsible for managing significant/complex technical projects at this level involving delegation of work and review of work products.

Job Qualifications:

Minimum Qualifications:

• Bachelors degree (or equivalent experience) in computer science information systems.

• 5 years of experience with Smartsheet functional areas like control center workspaces Power Apps sheets reports dashboards etc.
• 5 years of experience with Smartsheet Integration types such as Data Shuttle box Calendar Salesforce etc.
• 3 years of hands-on working experience in the configuration customization and implementation of SaaS applications
• 5 years integrating systems with third-party service vendors.
• 8 years of relevant experience preferably in a software system engineering capacity.

Preferred Qualifications:

• Smartsheet Certification
• 3 years experience writing scripts using Python
• ServiceNow Experience or certification
• SAFe or Agile certififcation a plus

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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