PRS National Broker Agency Relationship Manager
PRS National Broker Agency Relationship Manager
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$ 99900 - 169900
1 Vacancy
Job Description
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world executives business owners and top collectors of art jewelry wine and automobiles.
Chubb Personal Risk Services is seeking an Agency Relationship Manager (ARM) to work exclusively with our National Brokers. There are currently 14 National Brokers and they account for $3.1B in PRS written ARM position will entail telephonic engagement combined with some in-person travel. National Broker contacts are located throughout the United States.
Job Family level will vary based upon the experience level of the candidate with the potential to be at an AVP level.
The ARM will report directly to the SVP Personal Risk Services National Broker Manager.
Key Responsibilities:
- Develop and execute agency business plans with assigned agents designed around retention and cross selling of existing clients based on areas targeted by Personal Risk Services.
- Drive profitable growth initiatives in Personal Risk Service.
- Identify and provide education on a national scale based upon identified needs of the organization.
- Agency training to understand Chubbs products services and competitive advantages.
- Product and service enhancements and rate changes.
- Marketing events campaigns and corporate directives that are designed for existing clients such as water shut off device installation lists.
- Address and respond to agency inquiries specific to billing policy services systems BORs commissions claims agency coding/licensing and the like.
- Develop a communication strategy on relevant information that aligns with the National Brokers organization structure.
- Plan and deliver sales service system and continuing education training.
- Develop and maintain trusted agency relationships primarily through phone and some in-person engagement.
- Leverage the National Cornerstone program to maximize results.
- Participate in internal meetings and report on results as appropriate.
- Collaborate and interact with various levels of the Chubb organization to ensure information is shared address any issues and leverage resources to influence positive outcomes.
Qualifications
Competencies:
Results Orientation: Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by:
Recognizing and capitalizing on opportunities
Distinguishing what results are important with a focus on achieving high-payoff activities and goals
Challenging self and others to do better without minimizing accomplishments
Identifying critical success factors to accomplish desired results and develop plans to achieve them
Ensuring goals and objectives are measurable and focus on goals not activities
Continually looking for ways to change and improve processes to create improved business results
Adaptability: Agile learner who can quickly absorb information and apply it to current business situations by:
Responding well to change
Handling multiple demands/priorities
Adapting to best fit with situation at hand
Handling conflict effectively
Developing new skills quickly
Accepting new responsibilities willingly
Customer Engagement: Delivers end to end customer engagement that leads to measurable revenue growth by:
Building rapport quickly and finding common ground
Establishing trust and credibility through timely delivery of commitments
Leveraging goodwill to gain larger share of wallet
Allocating resources to maximize business potential
Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making
Problem Solving: Identifies/reacts to problems and opportunities produces alternatives and implements viable solutions by:
Responding to and resolving inquiries in a timely manner
Engaging appropriate resources to resolve problems and following through to conclusion
Simplifying complexity by breaking down issues into manageable parts
Looking beyond the obvious to get at root cause
Developing insight into problems issues and situations
Education and Experience:
- Bachelors degree or equivalent work experience
- Minimum of 3-5 years of personal lines sales marketing underwriting claims risk consulting or agency experience
- Experience selling to successful individuals and families preferred
The pay range for the role is $99900 to $169900. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Required Experience:
Manager
Employment Type
Full-Time
