Consumption Reporting Manager

Salary Dependent on Skills & Experience

Permanent

Full time 37 hours per week

Lancaster House Huntingdon

A Cascade of Opportunities!

Anglian Water plays a crucial role in delivering safe clean water to millions of customers and understanding how that water is used is fundamental to our service and our responsibilities to regulators.

Were looking for a Customer Demand & Consumption Reporting Manager to lead a highly skilled team of analysts providing insight and intelligence into customer water usage and consumption trends.

This is a high-impact role influencing how we meet key regulatory performance commitments for Leakage Per Capita Consumption (PCC) and Non-Household Demand while helping us transition to the smart meter future.

Key responsibilities:

• Customer Consumption Reporting - Youll lead a team of analysts responsible for reporting water consumption across all customer typesmeasured and unmeasured domestic as well as non-household commercial and industrial. This includes overseeing data extraction from systems like SAP our corporate datalake logger platforms ILPM OT and CMOS. Youll ensure models stay current with changing data and regulatory needs work with consultants on meter performance assessments and deliver insights via tools like Power BI to support reporting on PCC and NHH demand.

• Customer Night Use Analysis - Youll ensure accurate reporting of night-time water use a key part of leakage calculations. This includes monitoring equipment and data quality across 200 domestic DMAs and 2000 logged NHH properties. Youll maintain robust modelling outputs and infrastructure records and represent Anglian Water in industry discussions as night use methodologies evolve with smart meter adoption.

• Smart Meter Demand Impact - Youll lead the development of tools to assess how smart meters influence customer demand. Working with internal teams and industry partners youll establish methods to measure plumbing losses and supply pipe leakage and report savings per property distinguishing smart meter impacts from other demand reduction efforts.

• Demand Management Effectiveness - Youll collaborate with Brand & Comms and Wholesale teams to measure the impact of water-saving campaigns. Using Power BI or spreadsheets youll deliver clear reports showing how these initiatives support our PCC and NHH reduction targets.

What does it take to be a Consumption Reporting Manager

Were looking for someone who combines technical data expertise with team leadership and a collaborative mindset. Youll need to be comfortable working across complex datasets and multiple platforms while maintaining a focus on strategic outcomes and regulatory priorities.

Essential Skills & Experience:

• Proven experience in data analysis modelling and reporting

• Strong people management and leadership capabilities

• Familiarity with large data systems (e.g. SAP data lakes telemetry/logging platforms)

• Experience in utility regulation or performance reporting (preferred)

• Advanced skills in data presentation tools like Power BI

• Ability to communicate technical insights to non-technical audiences

As a valued employee youll be entitled to:

• Full private healthcare with no excess

• 26days leave rising with service Bank Holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion

• A flexible workingculture

• Competitive pension scheme we double-match your contributions up to 6%

• Life Assurance at eight times your salary

• Personal Accident cover up to 5x your salary

• Bonus Scheme

• Lots of great discounts

• Flexible benefits to support your wellbeing and lifestyle

• Paid time off when youre physically and mentally unwell

• An excellent Family Leave package to help you support your family

Why Anglian Water

Anglian Water isa water company that cares. We care about ourpeople our environment and our customers. We take pride in providing acollaborative innovative and inspiringworking environment.Wewantbusinesses to grow environments to flourish and families to get on with their day to day lives.Constantly exploring; working hard to find new and better ways to look after our customers individual needs.

Closing Date: 06/07/2025

#loveeverydrop