Supervisor - Ecommerce
Supervisor - Ecommerce
Posted on :
21-06-2025
Employer Active
1 Vacancy
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Job Description
- Manage and organize the delivery to be made to customers in right quantity and specification.
- Ensure stock availability to customers and offer substitute (if required) through call center and clarify to the customers.
- Being thoroughly informed with orders stock availability lead a hands-on and timely efficient delivery along with satisfactory customer service.
- Prepare Gate passes for transportation good.
- Ensure route planning and handing over the delivery documents to the delivery boys.
- To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it.
- Ensure required productivity of delivery vans.
- To handle and coordinate customer complaints regarding delivery issues.
- Maintain the warehouse stock levels and keep an eye for the discrepancies.
- Maintaining and monitoring warehouse quality maintenance parameters in accordance with the SOPs.
- Monitor performance of all team members to identify the difference between expected level of productivity and actual productivity.
- Review and approve all the operational activities of team members that include pickers packers QC and delivery boy.
Qualifications :
Intermediate with 4-6 years of experience or Bachelors/Masters
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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