drjobs Field Service Helper

Field Service Helper

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1 Vacancy
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Job Location drjobs

Lafayette - USA

Monthly Salary drjobs

$ 18 - 20

Vacancy

1 Vacancy

Job Description

Join the Solar For All Revolution!

At PosiGen we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Field Service Helper to help further our mission through excellent craftsmanship customer service and a team-focused approach.

The PosiGen Field Service Helper is an entry-level position designed to provide on-the-job training and mentorship for individuals interested in pursuing a career as a PosiGen Field Service Technician. Field Service Helper will work closely with experienced technicians to learn the skills and knowledge necessary to install inspect and maintain photovoltaic (PV) systems and perform energy efficiency upgrades. This position offers a structured learning environment with opportunities for career advancement within PosiGen.

Essential Job Functions

  • Observe and assist: Shadow experienced PosiGen technicians on various job sites to learn about PV system installation energy efficiency techniques and safety procedures.
  • Hands-on learning: Gradually take on increasing responsibilities under direct supervision such as assisting with equipment installation conducting basic site inspections and performing minor repairs.
  • Develop technical skills: Learn to use tools and equipment interpret technical documents and troubleshoot basic issues related to PosiGens PV systems and energy efficiency solutions.
  • Customer interaction: Observe and participate in customer interactions to develop communication and problem-solving skills in line with PosiGens values.
  • Documentation and reporting: Assist with completing paperwork uploading data and maintaining accurate records according to PosiGens procedures.
  • Continuous learning: Actively participate in PosiGen training sessions study relevant materials and seek guidance from mentors.
  • Adhere to all organizational policies and OSHA requirements including participation in mandatory safety training.
  • Maintain a clean and organized workspace strictly following safety guidelines and protocols.
  • Assist with troubleshooting and repairing photovoltaic (PV) systems as directed by technicians.
  • All other duties as assigned

Education/Experience

  • High school diploma or trade school degree in a discipline related to construction or building sciences.
  • 13 years of roofing experience preferred.
  • Prior residential solar experience is highly desirable but not required.
  • Customer service experience preferred.
  • Comfortable and capable of working on ladders scaffolding roofs or in confined spaces such as crawl spaces attics or under mobile homes.
  • General knowledge of installing energy-saving materials and associated tools is preferred.
  • Proficiency with computers and various applications including MS Office Dropbox and Salesforce (CRM). A strong willingness to learn and adapt to technology across devices (laptop tablet smartphone).
  • Must be flexible with scheduling to accommodate customer availability.
  • Must possess a valid state drivers license with a minimum of three years of driving history a clean driving record and access to reliable transportation.
  • Willing to complete the pre-employment screening process.

Physical Demands

  • Ability to work in a variety of extreme environmental conditions (e.g. high heat cold temperatures).
  • Must be willing and able to climb ladders ascend/descend stairs and work on rooftops of multi-level buildings as well as within confined spaces such as attics.
  • While performing the duties of this role the employee will regularly be required to speak and hear. The role frequently requires standing walking using hands and fingers to handle or feel objects and reaching with hands and arms.
  • Must be capable of lifting up to 50 pounds.
  • The employee will occasionally need to sit climb balance stoop kneel crouch or crawl.
  • Vision requirements include the ability to focus at close and long distances distinguish colors maintain peripheral awareness perceive depth and make precise focus adjustments.

About PosiGen

PosiGen is a people-centric rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program.

As employees at PosiGen we are passionate about furthering our mission of Solar For ALL. At PosiGen we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:

  • Act with Integrity
  • Be Humble Be Kind
  • Collaborate and Seek to Understand
  • Deliver on our Promises
  • Engage Passionately

PosiGen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable laws. If reasonable accommodation is needed to participate in the job application interview process or onboarding please reach out to or to request an accommodation.

Employment Type

Full Time

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