Reception Assistant

Position Description:

The Reception Assistant ensures the proper functioning of the reception operations using the tools available and the procedures in place. The position requires confidentiality and data protection be respected at all times especially when dealing with external calls and welcoming visitors. The receptionist must be present during the opening hours from 8 a.m. to 5 p.m. and be punctual (am pm lunch and breaks).

This person will be required to move around throughout the day (outside of the front desk) for various tasks on all floors possibly assisting the team with coffee services and if necessary placing coffee/beverage orders and providing support to the facilities management team for related tasks.

Your future duties and responsibilities:

Serve as the companys first point of contact and promote a professional image at all times by greeting registering and orienting members and visitors upon arrival.
Answer phone calls (internal and external) and provide basic information if necessary transferring calls to the appropriate person/department or taking a message.
Manage meeting room bookings using Outlook and provide a timely resolution in the event of a conflict by liaising with Administrative Assistants.
Provide CGI members and visitors with access cards based on security procedures in place and ensure follow-up.
Maintain records including visitor logs human resources and membership lists; etc.
Other duties include: scanning documents filing and archiving important documents online creating service tickets (with the building or other vendors) assisting administrative assistants with certain administrative tasks if time permits etc.
Responsible for Conference Center (help with reservations provide support to events catering check the cleanliness of the rooms etc.).
Provide support to 2 receptions on a daily basis (for breaks and lunch) and cover at the 2 receptions during vacations or absences
Provide support to the Facility Management team

Required qualifications to be successful in this role:

Experience in business administration is an asset
Ability to organize multi-task and prioritize (an asset)
Comfortable in a corporate environment and with senior management
Experience with customer service and teamwork
Resourcefulness and a good ability to solve problems in a fast-paced environment
Bilingualism required both orally and in writing in French and English
Good command of Microsoft Office tools (Word Excel PowerPoint)

#LI-LG1

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Analytical Thinking
• Customer Service & Support

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process please let us know. We will be happy to assist.

Come join our teamone of the largest IT and business consulting services firms in the world.