Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

Inviting applications for the role of OTC specialist Senior Process Associate French - Remote EMEA

Your job will involve invoice and payment processing workflow management and issue resolution.

Responsibilities

Analyze the creditworthiness of the customers based on customers financial reports

Review all the customer risk factors & payment history to set the net terms and suggest the credit limits based on the financials and account history

Perform quarterly/annually credit limit review

Maintaining Credit Master Data on regular intervals

Perform daily cash application in SAP

Follow up on unapplied Payments

Processing refunds direct debits

Reconcile Collection Accounts with Banks & Ledger-Sub Ledger

Manage & Resolve Custome r Queries Unapplied Remittances Errors

• Deduction management ( creation and reconciliation)

Perform collection actions by phone and email by contacting directly the customer and investigating the reasons for non-payments

Meeting collections numbers/targets (monthly/ quarterly/ yearly)

Creates customized customer statements and sends them to customers

Communicates with internal and external customers

Trade management invoice receipt processing

Event entry/ contract creation contracts validation and repository

SOX compliance

• Month end closing activities (cash forecast journal entries Periodic Accounting Transactions)
• Preparing / Publishing ad-hock reports

Qualifications we seek in you!

Minimum Qualifications / Skills

Minimum French level C1

Accounting knowledge

Similar work experience

Work experience with SAP system (preferably S4Hana)

Excel knowledge

Organized personality with attention to details and customer orientation;

Accurate logical problem solver;

Ability to handle client on one-on-one basis via e-mails and calls;

Upbeat proactive with ability to work both independently and as part of a team;

Communicative and ability to learn;

• Customer-Centric Mindset Ability to challenge status quo

Preferred Qualifications/ Skills

• University graduate (Economic studies are an advantage);

What can we offer

Attractive salary;

Stable job offers - employment contract

Work in a multicultural and diverse environment with employees from over 30 countries

Genpact supports professional trainings and great career development opportunities

Free access to our award-winning learning platform

Benefits such as Meal Tickets Medical Services Insurance additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on X Facebook LinkedIn and YouTube.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.