drjobs Danish-Speaking Customer Service Agent for Spain

Danish-Speaking Customer Service Agent for Spain

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1 Vacancy
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Job Location drjobs

Copenhagen - Denmark

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location: Spain
Full-Time Remote / Hybrid / On-site Options

About the Role

Are you a fluent Danish speaker who loves helping people and solving problems Would you enjoy working in a friendly international environment all while living in the beautiful surroundings of Spain

Were looking for a Customer Service Agent who speaks Danish and English to support our customers across the Nordic market. Youll be part of a motivated multicultural team where your communication skills will shine and your contributions are truly valued.

What Youll Be Doing

  • Handle incoming requests from Danish-speaking customers via chat email or phone.

  • Provide clear empathetic and helpful solutions to a range of inquiries.

  • Guide customers through product or service details and assist with troubleshooting.

  • Keep accurate notes and customer data updated in the system.

  • Collaborate with other teams to escalate and resolve complex issues when needed.

  • Represent the brand with positivity and professionalism in every interaction.

What Were Looking For

  • Native or fluent Danish (C1) and strong English (B2 or higher).

  • Prior customer support experience is a plus but not required.

  • Comfortable using computers ticketing systems and chat tools.

  • A calm patient and supportive approach to customer conversations.

  • Residing in Spain or open to relocation (relocation assistance may be available).

What We Offer

  • Competitive base salary with potential for performance bonuses.

  • Relocation support (flight accommodation if needed).

  • Paid training and plenty of opportunities for career progression.

  • Private healthcare or wellness benefits.

  • Flexible working options: work from home hybrid or in a modern office.

  • Supportive inclusive and multicultural work environment.

  • Enjoy the Spanish lifestyle sun sea and siestas!

Employment Type

Full Time

Company Industry

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