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We are seeking a skilled Technical Writer to create high-quality documentation that contributes to the overall success of our products and services. You will work collaboratively with developers product managers and subject matter experts to produce user-friendly content that simplifies complex information for various audiences.
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Create and maintain clear concise and comprehensive technical documentation including:
User manuals
API documentation
Online help guides
System operation instructions
Installation guides
Work with internal teams to understand product requirements and translate them into documentation.
Organize and write supporting content for software development engineering or IT systems.
Edit and standardize materials prepared by other team members to ensure consistent tone and style.
Gather feedback from users and stakeholders to improve content quality and usability.
Maintain version control and documentation history using tools like Git or Confluence.
Bachelors degree in English Technical Communication Computer Science or a related field.
Proven experience (2 years) as a Technical Writer preferably in a tech or SaaS environment.
Excellent written and verbal communication skills.
Strong attention to detail and the ability to quickly grasp complex technical concepts.
Proficiency with documentation tools (e.g. Microsoft Office MadCap Flare Confluence Git or Adobe FrameMaker).
Familiarity with HTML Markdown or XML is a plus.
Experience in Agile or Scrum methodologies is a bonus.
Experience writing for a developer audience (e.g. API or SDK documentation).
Knowledge of content management systems and version control practices.
Ability to create visuals or diagrams using tools like Lucidchart Visio or Figma.
Full Time