CONVERSION - RETENTION AGENTS
CONVERSION - RETENTION AGENTS
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Job Description
Job Description: Hiring Now - Conversion & Retention Agents in Belgrade Serbia
About the Role:
Are you ready to join a dynamic team and make a significant impact in customer engagement We are actively seeking talented Conversion and Retention Agents to join our growing team in Bucharest. If you have a passion for customer interaction and at least one year of experience in a similar role this opportunity is for you!
RETENTION AGENTS
Languages Required:
- English
- Spanish
- French
- Portuguese
!!! Every candidate must be legally in country !!!
Key Responsibilities:
- Build strong relationships with existing clients to enhance satisfaction and loyalty.
- Develop and implement strategies to retain clients and reduce churn.
- Analyze customer feedback and data to identify and resolve issues.
- Collaborate with internal teams to ensure a seamless customer experience.
Qualifications:
- Minimum of 1 year experience in a retention role.
- Fluency in one or more of the specified languages.
- Excellent communication and interpersonal skills.
- Strong problem-solving capabilities and attention to detail.
CONVERSION AGENTS
Languages Required:
- French
- English
- Italian
- Spanish
- Russian
- Ukrainian
- Belarusian
- Polish
- Czech
- Slovak
- Slovene
- Serbian
- Croatian
- Bosnian
- Macedonian
- Bulgarian
!!!every candidate has to have SERBIAN documents !!!
Key Responsibilities:
- Engage with potential clients to convert leads into active accounts.
- Customize communication strategies to fit client needs and preferences.
- Keep abreast of market trends to enhance conversion techniques.
- Accurately document client interactions and sales activities.
Qualifications:
- Minimum of 1 year experience in a conversion role.
- Fluency in one or more of the specified languages.
- Strong negotiation and persuasion skills.
- Ability to work both independently and as part of a team.
Why Join Us
- Competitive salary and comprehensive benefits.
- Dynamic multicultural work environment.
- Opportunities for continuous learning and career advancement.
APPLY NOW
Employment Type
Full Time
