Customer Service for Betting App
Customer Service for Betting App
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Job Description
Support Consultant European Portuguese (Betting App)
Location: Lisbon Portugal (On-Site) Full-Time
Languages: European Portuguese (C1) & English (B2)
Step into a Career with Impact
Join a global tech leader powering major brands across 70 countries. This is your chance to grow with a company recognised for its culture innovation and career progression.
As a Support Consultant for a leading betting app youll be the expert voice customers rely on resolving queries building trust and ensuring smooth experiences.
What Youll Do
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Handle inquiries via chat email and phone
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Support users with account issues betting activity or general questions
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Deliver clear empathetic communication while following company policies
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Share feedback to improve tools and service processes
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Stay up to date on platform updates and industry trends
What You Bring
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Fluency in European Portuguese (written & spoken)
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Good command of English (B2 or higher)
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Interest in sports and betting industry
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Good typing and computer skills (MS Office; CRM tools)
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Adaptability to rotational shifts
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Customer support experience is a plus but not required
What Youll Get
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Competitive salary performance bonus
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Central Lisbon office
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Paid training & development from day one
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Career growth language classes & leadership programs
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Referral bonuses and international team culture
Employment Type
Full Time
