Assistant Vice President, Global Relationship Manager
Assistant Vice President, Global Relationship Manager
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Assistant Vice President Global Relationship Manager!
This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing relationships with existing and target new executives in existing accounts clients. Position is mapped to 4 accounts in a particular vertical.
Responsibilities
Understanding customer needs and translating them into winning proposals for Genpact and its customers.
Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers.
Understanding the marketplace and the competitor offering; drive strategic sales initiatives for Genpact.
Leveraging and creating networks that result in potential opportunities/leads in the customers organization globally understanding what competition is offering.
Connecting at CxO level in the customer organization; build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact.
Providing insights on what is happening on customers financials and drive business strategies within operating teams to add value to the customer.
Building running and managing the governance around customer and Genpact communication enabling better visibility transparency and partnership within the relationship.
Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations.
Cross-selling all Genpact products to the customers drives higher growth penetration.
Becoming a key intermediary between global delivery team and the customer.
Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical.
Participating in Industry 3rd party seminars Quarterly meetings Earnings calls Analyst forums to develop deeper industry connects in relation to the customer and customer industry.
Playing a key role in providing timely and high quality RFX responses.
Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability.
Providing Market Intelligence for costing on proposals.
Partnering with Genpact offshore delivery teams to create effective deal solutions.
Qualifications we seek in you!
Minimum Qualifications
Demonstrable experience of managing clients and doing end to end deals. Proven success in driving higher growth penetration with deals of $5M TCV or larger.
Extensive years of services business experience with some years as account manager at a strategic level
Fortune 500 company experience.
MBA or advanced degree in related field.
Strategic consulting expertise or practice at a large consulting firm.
Program Management experience.
Preferred Qualifications
Experience with working either in/for Manufacturing or Industrial sector industries/clients
Experience and cultural adaptability to work across countries and succeed in a global organization.
Strong oral and written communication skills and executive presentation skills in English
Ability to interface at all levels of an organization (including senior leaders in a variety of functions)
Sound financial & commercial Business Understanding
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
