Panelist Engagement & Communications Intern

FocusEconomics is a leading provider of economic analysis and forecasts. We have established a solid reputation as a reliable source for timely and accurate business intelligence among our customers from a variety of industries including the worlds major financial institutions multinational companies and government agencies.

We are seeking a proactive and organized intern to assist with the management and coordination of our panelist surveys and engagement processes. This role provides a great opportunity to gain experience in panelist communication data management and project coordination within a global economic forecasting company. The intern will work closely with various teams including the research data and production units.

IMPORTANT: You must be eligible to apply for an internship in Spain.

• Send reminders and reports according to the internal publication calendar.
• Follow up with panelists to ensure all missing forecasts are submitted before the previous ones expire.
• Send weekly announcement emails for new panelists and special content.
• Assist in updating the annual publications calendar (in December).

• Respond to panelists requests for deadline extensions providing spreadsheets and reports.
• Resolve issues related to missing or incorrect data in collaboration with the Research and Data teams.
• Manage special data requests by coordinating with internal teams.
• Track missing forecasts follow up with panelists and maintain accurate records.
• Update and maintain the Salesforce database with panelist information.
• Establish new panelist contacts when needed and handle failed deliveries or lost contacts.
• Contact panelists regarding changes in data definitions requests for additional data or technical issues.
• Coordinate survey template updates and inform panelists of changes.
• Collectrelevant information on panelists from public sources and internal records for the development of panelist profiles.

• Manage communication flow between panelists and internal teams (distribution lists data requests etc.).
• Assist in sending out special surveys following up and replying to panelists questions.
• Handle name changes team updates and other modifications in Salesforce.
• Connect and engage with panelists through LinkedIn.
• Reach out to potential panelists via phone to follow up and engage them in joining our expert panels.
• Gather information on both prospective and lost panelists.
• Assist in sending out holiday communications such as Christmas cards.

• Review nominee lists update Salesforce and follow up on panelist awards.
• Coordinate internal and external communications related to the awards process.
• Collaborate with the marketing team for announcements and website updates.
• Respond to panelist questions about our awards methodology.
• Provide panelists with reports visual materials and other resources upon request.
• Document changes and implement them within the organization.
• Address and resolve panelists complaints in a timely manner.

• Educational background in Administration Humanities Marketing or a related field with a specialization in Copywriting or Writing preferred.
• Studies in Philology or Translation (Languages and Linguistics) are highly valued.
• Knowledge of Economics or a related discipline is an advantage.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office particularly Excel.
• Fluency in both English and Spanish is required (written and spoken).
• Interest in economic data research or survey management.
• Familiarity with Salesforce (preferred but not required).
• Ability to work independently and collaborate with various teams.

• 20 hours per week Monday to Friday between 9am and 6pm.
• Minimum internship period: 6 months.
• Based in Barcelona with the possibility to work remotely.
• Paid internship: 480 euros per month (net).