Ops Process Trainer- Retail
Ops Process Trainer- Retail
Posted on :
21-06-2025
Employer Active
1 Vacancy
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Job Description
Job Role: Ops Process Trainer (Retail)
Location: Chennai
Job Responsibilities:
- Design develop and deliver operations/process training modules across all retail formats.
- Conduct regular training sessions for store managers floor staff and backend support teams.
- Build SOPs for operational efficiency customer service hygiene standards inventory management etc.
- Monitor and evaluate the effectiveness of training programs through audits and store visits.
- Work closely with the operations and HR teams to identify process gaps and implement corrective actions.
- Conduct onboarding training for new joiners and refresher programs for existing staff.
- Drive a culture of continuous learning and service excellence.
- Maintain detailed records of training schedules attendance and feedback.
Candidate Expectations:
- Minimum 8 years of experience in Retail Operations Training or Process Training.
- Prior experience in QSR brands or large-format retail preferred.
Remote Work :
No
Employment Type
Full Time
Key Skills
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