Catering Sales Manager

Hotel:

Atrium SPIRIT where teamwork passion and appreciation ignite service excellence

Whats in it for you

The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Invest in Your Future 401(k) plan with company match.
• Comprehensive Health Coverage Medical dental and vision insurance options.
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
• Purpose & Impact Make a difference through Atriums community service and volunteer programs.

Primary Purpose:

The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the propertys business plan; and (2) effectively detail and service all groups personally booked.

Work Performed:

The Position will be tasked with the following duties responsibilities and assignments:

• Generate catering revenue consistent with the propertys business plan;
• Detail and service all groups personally booked.
• Achieve personal and hotel revenue goals;
• Prospect for new business using a wide variety of methods including phone calls outside sales calls community functions internet prospecting supplier partnerships trade journals etc.;
• Develop implement and update catering sales action plans;
• Interact effectively with vendors competitors local community catering associations and other hotel departments. (including Sales Kitchen and Operations) to ensure guest satisfaction;
• Align catering service and client specifications to achieve high guest satisfaction and return on investment;
• Manage contract minimums and coordinate the collection of attrition and cancellation fees;
• Provide accurate revenue and expense forecasts according to established guidelines; and
• All other work as required to complete the primary purpose of the position.

Required Prior Experience:

Minimum two (2) years of Catering Sales experience or two (2) years in hotel Event Services Banquet Group Sales or an equivalent combination of education and

experience.

Preferred Prior Experience:

Prior experience with the Group and/or Social Event market segments

Required Education:

High school diploma or equivalent

Preferred Education:

Bachelors degree in Business

Administration Marketing Hotel and Restaurant Management or related major

Preferred Licenses/ Certification:

Certified Meeting Professional (CMP)

Required Technology:

Proficient in Microsoft Office Tools

Preferred Technology:

Demonstrated experience with industry specific sales and catering programs including Microsoft Office and/or CI/TY particularly in detailing

Banquet Event Orders (BEOs)

Travel:

Less than 20% travel requirement.

Must possess a valid drivers license and reliable transportation and the ability to be available at off property meetings and

events with minimal notice.

Physical:

Up to 8 hours sitting at a desk and computer work

Other:

Excellent written and oral communication skills.

Competencies:

(38) ORGANIZATIONAL AGILITY

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies practices and procedures; understands the cultures of organizations.

(37) NEGOTIATING

Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

(15) CUSTOMER FOCUS

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.

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