drjobs Collection Specialist - Able to write and speak in French (Urgent Need) Onsite

Collection Specialist - Able to write and speak in French (Urgent Need) Onsite

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1 Vacancy
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Job Location drjobs

San Antonio - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position : Collection Specialist - Able to write and speak in French

Location : San Antonio TX

Duration : 12 Months

Total Hours/week : 40

1st Shift

Client : Medical Devices Company

Job Category : Finance/Accounting

Level of Experience : Entry Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Work days/hours: M - F 7-4pm or 8-5pm CST

***Must be able to write and speak in French***

Job Description:

  • In this role the Collection Specialist is responsible for ensuring the prompt payment of the accounts receivable to maximize cash flow for client.
  • Responsible for building and maintaining customer relationships monitoring the assigned AR portfolio ensuring timely payments resolving Customer concerns and assisting with resolution of escalated collection issues.

Primary Duties/Responsibilities:

  • Proactively monitor and reconcile customer accounts
  • Identify and facilitate the resolution of disputed receivables.
  • Provide exceptional customer support responding to account queries in a timely and professional manner
  • Maintain accurate and up to date customer account documentation
  • Proactively escalate to internal support partners and Sr Management as appropriate
  • Identify and communicate process improvement opportunities to Manager as appropriate

Qualifications

Required:

  • 2 years in commercial collections
  • Fluent in French (written and verbal)
  • Strong analytical/problem solving skills
  • Excellent communication skills (written and oral)
  • Superior customer service skills
  • Good Administrative skills
  • Strong attention to detail and goal oriented
  • Ability to prioritize and manage multiple responsibilities
  • Knowledge of collection techniques (i.e. skip tracing)
  • Strong Microsoft Excel skills
  • High School Degree or equivalent
  • Must have the ability to work independently and in a team environment multitask and adapt to a changing environment.

Preferred:

  • Direct experience with SAP
  • Strong knowledge of Microsoft Office
  • Experience working in Global Business Services
  • Bachelors degree in finance / accounting / economics

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

Department / Functional Area

Finance

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