Technical Sales Manager, Valida

Career Opportunity

Sappi North America headquartered in Boston is a subsidiary of Sappi Limited (JSE) a global company headquartered in Johannesburg South Africa with more than 13000 employees and manufacturing operations on three continents in seven countries and customers in over 100 countries around the world. We are a leading global provider of sustainable woodfiber products and solutions. The success of our four diversified businesses high quality Coated Printing Papers Specialised Cellulose Release Papers and Specialty Packaging is driven by strong customer relationships best-in-class people and advantaged assets products and services. Our high qualityCoated Printing Papers including McCoy Opus Somerset and Flo are the key platform for premium magazines catalogs books and high-end print advertising. We are a leading manufacturer ofSpecialised Celluloseused in a wide range of products including textile fibers and household goods and one of the worlds leading suppliers ofRelease Paperswith our Ultracast and Classics lines for the automotive fashion and engineered films industries. Our Specialty Packagingproducts such as LusterPrint and LusterCote represent an important asset in the food packaging and labelling industries. Customers rely on Sappi for high technical operational and market expertise; products and services delivered with consistently high quality and reliability; and state-of-the-art and cost-competitive assets and innovative spirit.

Position (job title): Technical Sales Manager Valida

Department: Sales

Work Site: Any Sales Locations

Sappi Biotech is looking to hire a Technical Sales Manager for our Valida Technical Sales Manager will develop and grow a new customer base manage revenue and volume targets and implement product portfolio strategies; and maximize business opportunities through a unique understanding of the product application market and customer dynamics within a specific sales region.

Main Responsibilities:

• Identifies actively pursues and engages with potential new and existing customers from lead generation to generating sales
• Manage distributor performance and achieve sales targets
• Develop customer specific offerings from the product and service portfolio in order to capitalise on commercial opportunities in collaboration with business management and product management
• Liaise with R&D and product management in order to initiate and steer product improvement and new product development according to market needs and opportunities
• Own and manage customer relationships to foster customer alliances and partnerships
• Negotiation of contracts and supply agreements with customers
• Collaborate with internal sales and manage the total order to cash transaction with customers
• Achieve clear targets in terms of revenue and volume for specific customers and region
• Document customer feedback through structured Customer Relationship Management with scheduled visits per customer.
• Implement sales and marketing strategy for the portfolio
• Manage customer specific initiatives in line with the sales and marketing strategy
• Handle the resolution of customer complaints related to sales quality and service
• Gather and analyse market information for product portfolio in each region
• Manage debtors book for product portfolio and facilitate account query resolution between customers and Sappi
• Coordinate technical support to facilitate the incorporation of Valida into customer products and processes
• Liaise with Technical Product Specialists Mills and Logistics personnel regarding any non-conforming products or deliveries to customers
• Work with the Supply Chain Team to analyse customer needs and the effective routes to market
• Anticipate business opportunities and act promptly to capture value
• Support Business management in setting up and Implementing sales and marketing strategies for the product portfolio
  
  Requirements:
• Minimum of 5 years of appropriate Sales and new business development experience
• Sales experience in personal care andhome care marketsis considered an advantage
• Bachelors degree or equivalent experience required
• Must have a strong account management focus and a proven track record of winning sales in a tough selling environment a technical background in Chemical Engineering or chemistry related education would be advantageous
• Fluency in English is required (knowledge of any other language such asFrench andSpanish will be considered as an asset)
• Excellent reporting and systems skills: MS office Salesforce CRM
• Experience with innovation processes in a B2B environment
• This position will require multi day traveling on a regular basis

Salary is determined by a number of factors including the value of the job to the organization market forces internal equity and skills brought to the job.

HR Contact for Questions: Mellissa Johnson

Contact Information:

Sappi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Sappi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.