Global Product Application Specialist
Global Product Application Specialist
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£ 63537 - 79000
1 Vacancy
Job Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Job Title: Global Product Application Specialist
Salary/Grade: 63537 - 79000 per annum (depending on experience)
Location: Peterborough
Benefits:
25 days annual leave plus bank holidays
Up to 18% bonus
Car Allowance - 625 pcm
Contributory pension scheme - Caterpillar will double the employees contribution up to 10%.
Contributory share scheme - Caterpillar will match 50% of the employees contribution.
Optional flexible benefits including access to health and dental care plans EV car lease holiday purchase.
About EES
Whether it be groundbreaking products best in class solutions or creating a lifelong career you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world your impact spans the globe.
Caterpillars Electrification Energy Solutions (EES) division focuses on delivering advanced electrified power train zero-emissions products/technologies and the solutions and services associated with these technologies. Focus areas include batteries fuel cells motors inverters micro grid controllers charging energy storage systems lifecycle solutions/services and integration of components for ePowertrain solutions across industries.
We are looking for top talent to build and scale the next generation of technologies products and services to help our customers build a bettermore sustainableworld. We need self-motivated intelligent and team-oriented individuals to make our plans a reality. Individuals with high emotional intelligence humility and openness to discovery will thrive in the teams we are building.
The opportunity
We are looking for a Global Product Application Specialist to develop a deep understanding of our customers and dealers needs and challenges related to the electrification of heavy equipment using Voice of Customer (VOC) research methods collaborating closely with the Product Groups.
This is a highly collaborative role where you will engage with multiple stakeholders across the organisation to align marketing strategies with overall corporate goals in electrification services.
What you will do:
Create educational and persuasive materials such as videos guides and training sessions to facilitate understanding and adoption of new services.
Monitor and evaluate dealer & customer feedback and usage to assess the effectiveness of strategies and materials.
Gather local customer success stories from dealerships to educate and inspire other dealers.
Help craft core NPI electrification and sustainability marketing messages.
Work with dealers and customers on process and mechanism to track client experience and design customer journey.
Lead global customer product and functional requirements development in support of New Product Introduction (NPI) programs.
Develop deep customer site level knowledge regarding their needs challenges and solutions as they progress on sustainability journey
Develop global critical customer requirements and product functional specifications for sustainability input to the Product Groups NPI programs and gaining approval from executive leadership.
Lead global product research plans objectives and ensuring execution of deliverables and budget for our sustainability efforts.
Develop an extensive global training pack for our NPI programs and future strategic direction. Deliver training to internal specialists
Primary point of contact for all global product and site sustainability requirements.
Owns global unmet customer needs process for sustainability.
Leads the development of our global sustainability directional and strategic input to the Value Selling Tool including customer economics and price / value.
Employee may also be responsible for performing other job duties occasionally as assigned.
What you have:
Customer Focus - Level Extensive Experience:
Anticipates customer needs using VOC and Customer Journey Mapping focusing efforts to proactively meet needs and exceed customer expectations.
Products and Services - Level Working Knowledge:
Technical machine performance knowledge including understanding the operations of hydraulics engines batteries chargers etc. or experience with electrification and/or sustainability/alternative power technologies.
Researches the target market and how the product and services are sold and delivered and summarizes key features.
Effective Communications - Level Extensive Experience:
Excellent communication skills and team leadership are required to develop a collaborative relationship with partners across the enterprise dealers and customers in all regions of the world.
Reviews others writing or presentations and provides feedback and coaching.
Adapts documents and presentations for the intended audience.
Value Selling:
Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.
Additional Information:
There is a 35% travel requirement for this role.
There is a requirement of 5 days in the office a week.
About Caterpillar
Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed. #LI
N.B The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications the criteria for the position may be enhanced to facilitate shortlisting.
Posting Dates:
June 12 2025 - June 26 2025Caterpillar is an Equal Opportunity Employer.
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Required Experience:
Exec
Employment Type
Full-Time
