Global Applications & Eclipse Product Manager
Global Applications & Eclipse Product Manager
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Job Description
We are seeking an experienced and dynamic Global Application Manager & Eclipse Service Platform Product Owner to lead the development management and optimization of our global service applications and the Eclipse Service Platform. In this role you will be responsible for defining the application and platform vision where product is owned by WTW or work with Vendor and business to define the same strategy and roadmap while ensuring seamless integration scalability and reliability to support business objectives. You will act as the bridge between technical teams and stakeholders driving innovation efficiency and continuous improvement.
Key Responsibilities:
- Product Ownership & Strategy:
- Define and maintain the vision roadmap and backlog for the Eclipse Service Platform and global applications with the respective application product owners in the Service Platform space
- Collaborate with stakeholders to gather requirements and prioritize features that drive business value.
- Define and track key performance indicators (KPIs) to measure success and impact.
- Work closely with Business colleagues to ensure the application functions as per agreed specifications and the support is fit for purpose
- Application & Platform Development & Integration:
- Lead with respective product owners the design development and enhancement of the global applications to improve scalability performance and security.
- Ensure seamless integration with other systems applications and third-party services.
- Oversee API development with product owner and ensure best practices in service-oriented architecture.
- Team Leadership & Collaboration:
- Work closely with engineering DevOps and support teams to deliver high-quality solutions.
- Facilitate agile ceremonies including backlog grooming sprint planning and retrospectives.
- Act as the primary liaison between technical teams and business stakeholders.
- Operational Excellence & Continuous Improvement:
- Ensure high availability and reliability of the platform and applications implementing monitoring and automation as needed.
- Identify areas for improvement and drive initiatives for performance optimization.
- Maintain compliance with security data protection and industry standards.
- Vendor relationship management:
- Manage the relationship with vendor(s) and hold them contractually accountable for all services provided.
Qualifications
Required Qualifications:
- Education & Experience:
- Bachelors or masters degree in computer science Engineering or a related field.
- 7 years of experience in product management application management platform engineering or technical leadership roles.
- Proven experience leading and delivering large-scale service platforms and enterprise applications.
- Technical & Product Expertise:
- Strong knowledge of microservices architecture cloud technologies and APIs.
- Experience with DevOps CI/CD and containerization (Docker Kubernetes).
- Familiarity with agile methodologies Scrum and product management tools (JIRA Confluence etc.).
- Soft Skills & Leadership:
- Excellent communication and stakeholder management skills.
- Ability to make data-driven decisions and manage competing priorities.
- Strong problem-solving skills and a proactive mindset.
Preferred Qualifications:
- Experience with Eclipse ecosystem or related open-source platforms.
- Knowledge of ITIL and IT service management principles.
- Previous experience working in a SaaS or PaaS environment.
At WTW we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Required Experience:
IC
Employment Type
Full-Time
