Senior ServiceNow Specialist (f/m/d)
Senior ServiceNow Specialist (f/m/d)
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Job Description
Cross ALM is an agile innovation-driven company specializing in the digitalization of business processes. We collaborate closely with leading enterprise clients across the Atlassian SAP and ServiceNow ecosystems emphasizing teamwork ownership and continuous development.
Tasks
Implement and further develop ITSM modules in ServiceNow
Take full ownership of customer projects from requirements to go-live
Collaborate with an agile and interdisciplinary team
Design and optimize ServiceNow solutions tailored to client needs
Conduct workshops and training sessions for end-users
Requirements
Solid experience with ServiceNow especially in configuring and customizing ITSM modules
Understanding of ITIL processes and ideally relevant certifications (e.g. ITIL Foundation)
Strong communication skills and a team-oriented mindset
Proficiency in English
Benefits
Agile innovation-driven company culture
A supportive team that grows together
Remote-first with a modern office in Berlin
Individual development and training opportunities
Work with top-tier enterprise clients in the Atlassian SAP and ServiceNow environments
Interested
We look forward to receiving your application!
Employment Type
Full Time
