Job Title: Technical Project Manager
Job Location: Bellevue - Washington - USA
Job Type: Contract to Hire
Job Description:
- Global Platform Migration Take responsibility for platform migrations across the global Office Product Group This includes collaborating with crossfunctional teams on roadmap strategy planning and execution of 100 different services
- Enhance Customer Support Experience Utilize Machine Learning tools to streamline customer interactions reduce initial support case response times and provide scalable selfhelp solutions
- CrossFunctional Collaboration Work closely with global teams including engineering product and support functions to ensure the successful execution of cloud migration projects and continuous improvement of customer support solutions
- Reporting Facilitate weekly syncs with leadership teams Delivery Partners and Product Group teams to drive strategic initiatives Ensure alignment with organizational goals and escalate key issues promptly to ensure no blockers stand in the way of progress
Mandatory Skills : Resource ManagementStakeholder ManagementBenefits ManagementQuality ManagementProject PlanningScope & Change ManagementSchedule ManagementProject Financial ManagementRisk/Crisis ManagementProject Governance