Customer Relations Associate
Customer Relations Associate
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Job Description
The Customer Relations Associate greets all walk-in customers at Servco Toyota Honolulu and makes customers feel comfortable by creating a warm and friendly environment.
Responsibilities:
- Greets and assists customers in a professional and friendly manner upon entrance into the dealership
- Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
- Provide customer service which may include to greet and direct customers obtain contact information and documentation of vehicle mileage
- Ensure timely and accurate recording of customer and floor traffic information into daily log
- Answer incoming phone calls and direct calls or relay messages to appropriate parties
- Maintain professional appearance of showroom and work area
Requirements:
- High school graduate or equivalent
- Minimum 6 months of customer service receptionist and/or clerical experience
- Must be able to type 35 wpm
- Proficient in Microsoft Excel
- Dedication to customer service excellence
- Excellent written and verbal communication skills
- Maintain a professional appearance
- Must be able to work Monday - Friday from 9:30am - 6:00pm
At Servco were committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California and of course Hawaii Team Servco is a collective of over 2000 like-minded individuals guided by our four Core Values of Respect Service Teamwork and Innovation. For over 100 years we have been dedicated to superior service to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested
Visit to apply online
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $15.10 - $18.80 per hourRequired Experience:
IC
Employment Type
Full-Time
