View Job description for Financial Aid Officer
View Job description for Financial Aid Officer
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Job Description
Reports To:
Manager I Financial Aid
Position Status:
FT - Full-Time
Posted Pay Range:
$18.68 - $23.35
Empower Student Success as a Financial Aid Officer at CWI!
Are you passionate about helping students navigate the financial aid process and achieve their educational goals The College of Western Idaho (CWI) is seeking a Financial Aid Officer to provide expert guidance exceptional service and critical support to students families and the campus community.
Why Join CWI
At CWI we believe in transforming lives through education. As a Financial Aid Officer youll be at the heart of that missionhelping students access the resources they need to succeed while working in a collaborative student-centered environment.
Benefits:
CWI offers one of the most affordable and comprehensive benefits packages in higher education including:
Premium healthcare plans
11% employer retirement contributions
Tuition discounts
Generous personal leave
Opportunities for professional growth and development
Student-Focused Financial Guidance:
Deliver accurate timely financial aid counseling to students and families
Support CWIs One Stop Student Services locations with expert-level assistance
Ensure compliance with federal state and institutional regulations
Impactful Work in Higher Education:
Help students understand and access financial aid options
Review and authorize financial aid awards
Foster a culture of quality equity and service excellence
Collaborative & Service-Oriented Environment:
Work closely with Enrollment & Student Services teams
Provide guidance to students parents and college personnel
Represent CWI positively through public speaking and outreach
Key Responsibilities:
Financial Aid Counseling & Support
Advise students and families on financial aid programs eligibility and application procedures
Provide in-depth support on complex financial aid issues
Maintain expert-level knowledge of financial aid policies and regulations
Awarding & Compliance
Review and authorize financial aid awards from federal state and institutional sources
Monitor compliance with federal and state regulations
Assist in ongoing institutional compliance efforts
Collaboration & Communication
Partner with student services and enrollment teams to deliver seamless support
Represent the college in outreach events and presentations
Provide leadership and training to support a high-quality student experience
What Were Looking For:
One year of professional experience working with students in a postsecondary setting or three years of other relevant professional experience
Customer service experience especially in explaining complex rules or policies
Proficiency in Windows Excel Word PowerPoint and Outlook
Ability to research and understand complex financial aid systems and regulations
Strong interpersonal and communication skills including public speaking
Ability to work effectively with diverse populations
Proactive adaptable and detail-oriented
Additional Instructions For Applicants:
Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week eligibility for remote work is determined on a case-by-case basis at the hiring managers discretion. All candidates must reside within or be willing to relocate to a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status gender identity sexual orientation or any other applicable legally protected status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
