Benefits Service Representative Human Resources

Location:

Are you looking for a great opportunity to grow in your career Check out our Benefits Service Representative position! This position is an excellent opportunity to further your education and grow your career in benefits administration and human resources. In this position you will become deeply educated in U-Haul benefit programs and assist team members with their benefits in many ways. This work is rewarding and this position provides significant growth opportunities. Having experience in benefits administration is a plus however we have a robust on-the-job training program for a go-getter who is committed to provide strong service the work to acquire the knowledge and develop expertise and ramp up to grow personally and professionally. If you enjoy helping people are positive energetic hard-working possess the skills required and are eager to learn and grow this may be a wonderful opportunity for you. Our Human Resources Team is looking for an individual who has a working knowledge of some basic U-Haul operations and a history of providing strong service to U-Haul customers and/or team members.

This is an in-office position working primarily Monday through Friday.

Responsibilities Include:

• Learn about the broad array of U-Haul Company benefits from the ground up.
• Educate and assist team members about U-Haul Company benefits and advantages that includes medical dental disability vision U-Haul Kids Program various discount programs U-Haul University voluntary benefits that includes wellness programs; health savings accounts and flexible spending accounts and many more.
• Assist team members with benefit services and health provider billings learn our systems and tools and perform many other benefits related responsibilities.
• Be a liaison with insurance carriers on behalf of team members.
• Guide team members to use U-Haul online resources.
• Recommend enhancements to improve written benefit materials for improving team member comprehension and experience.
• Review and recommend authorization for payroll adjustments as they relate to benefit deductions.
• Be a good teammate learn grow and step up.
• Develop a solid understanding of regulations that govern certain of our benefit programs
• Other duties as assigned.
  

Requirements:

• Demonstrate a positive and helpful attitude
• Hard-hitting great to work with and successful in executing responsibilities
• Productive and hard worker
• Possess some basic knowledge of U-Haul Operations and understand best practices for customer service standards
• Strong ProfessionalCustomerService Skills
• Strong and reliable attendance
• Ability to prioritize work and multi-task with strong performance results in a fast-paced work environment
• Deliver information in a practical friendly accurate efficient and helpful manner. Conclude with each individual contact having delivered a positive team member experience
• Clearly and accurately communicate in writing and verbally
• Possess a good working knowledge of a computerized environment. Be competent with software packages such as WORD and Excel
• Curious forward thinking and action-oriented
• Flexible to adjust working hours on occasion such as when a teammate is on vacation
• Work additional time on occasion
• Comprehension and appreciation that customers are our only source of revenue and all work is to support our customers and future successes
• Experience in Benefits Administration a plus
• Bi-lingual Spanish speaking a PLUS

U-Haul Offers:

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays vacation and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans hotels and more
• LifeLock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramseys SmartDollar Program
• U-Haul Federal Credit Union
• Wellness Program

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.