Catering Sales Manager

Location: Normal IL

Reports to: Director of Sales & Marketing

Hours: Monday-Friday 9-5pm may require additional hours for special events

Atrium Hospitality

Atrium Hospitality is an innovative hotel management company that goes above and beyond showcasing our uniqueAtriumSPIRIT! We are passionate about making a positive impact in the lives of our guests our associates and our local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths nurturing personal ambitions and inspiring professional opportunities.

We manage an award-winning diverse collection of both independent hotels and well-respected brands across the country. A career with us is a boundless journey enriched by appreciation teamwork and travel incentives! Our valued associates are part of an extended family united in the shared pursuit of service excellence.We are Atrium Proud!

Perks

When youre an Atrium Associate youre a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay

• Significant Travel Discounts on Marriott and/or Hilton properties

• 401k Plans

• Medical Insurance

• Other property specific benefits

Plus we make sure you can grow your career the way you want to through Internship programs training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Sales Manager Role

We are currently seeking an organized and engaging Catering Sales Manager with proven experience in hotelsales or catering to join our team at the Bloomington-Normal Marriott Hotel & Conference Center. This critical role is focused on driving catering revenue proactively soliciting new business and maximizing revenue from existing corporate and preferred accounts. The Catering Sales Manager will play a key part in up-selling opportunities meeting personal and team revenue targets and ensuring seamless service delivery for our guests.

As a Catering Sales Manager youll be responsible for building strong customer relationships and inspiring guest loyalty by consistently delivering service excellence. This role is ideal for a results-oriented professional with a track record of achieving sales goals who thrives in a team environment and is committed to learning and leading by example. Professionalism creativity and a dedication to problem-solving are essential.

Responsibilities

• Generate catering revenue consistent with the propertys business plan.

• Detail and service all groups personally booked.

• Achieve personal and hotel revenue goals.

• Prospect for new business using a wide variety of methods including phone calls outside sales callscommunity functions internet prospecting supplier partnerships trade journals etc.

• Develop implement and update catering sales action plans.

• Interact effectively with vendors competitors local community catering associations and other hoteldepartments (including Sales Kitchen and Operations) to ensure guest satisfaction.

• Align catering service and client specifications to achieve high guest satisfaction and return on investment.

• Manage contract minimums and coordinate the collection of attrition and cancellation fees.

• Provide accurate revenue and expense forecasts according to established guidelines.

• All other work as required to complete the primary purpose of the position.

Qualifications

• Minimum two (2) years of Catering Salesexperience or two (2) years in hotel EventServices Banquet Group Sales or anequivalent combination of education andexperience.

• High school diploma or equivalent

• Proficient in Microsoft Office Tools

• Less than 20% travel requirement.Must possess a valid drivers license andreliable transportation and the ability to beavailable at off property meetings andevents with minimal notice

• Up to 8 hours sitting at a desk andcomputer work

• Excellent written and oral communicationskills.

• Prior experience with the Group and/orSocial Event market segments is preferred

• Preferred to have a Bachelors degree in BusinessAdministration Marketing Hotel andRestaurant Management or related major

• Certified Meeting Professional (CMP) is a plus

• Demonstrated experience with industryspecific sales and catering programsincluding Microsoft Officeand/or CI/TY particularly in detailingBanquet Event Orders (BEOs)