Public Information Officer
Public Information Officer
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$ 48222 - 84388
1 Vacancy
Job Description
Description of Work
Are you passionate about journalism and want to make a difference Start your journey towards success! The N.C. Alcohol Law Enforcement Division is currently accepting applications for an Administrative Assistant position.
Selected applicant will report to Alcohol Law Enforcement Headquarters located at 525 N. Greenfield Parkway Suite 140 Garner North Carolina 27529. This position is 100% in person with no teleworking option.
IMPORTANT!Applicant Review Boards are tentatively scheduled for July 2 2025 and will be in-person interviews.
Note to Current State Employees:
The salary grade for this position isNC13. State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position a new salary will be recalculated taking into consideration the quantity of relevant education and experience funding availability and internal equity. Based upon these factors a pay increase MAY result.
The Public Information Officer provides oversight and direct management of the Divisions communication methods outreach and messaging. This position will develop and disseminate promotional and informational materials via all social media platforms maintained by the Division and utilize specialized technical writing skills to create documents press releases and speeches as needed based on Division activities messaging and branding. This position creates graphics edits photos and builds content for an external facing audience. This position manages public relations initiatives and collaborates with external agencies and organizations as well as serves as an internal liaison between ALE personnel to enhance and highlight methods for recruiting retention and training. Additionally this position services as the lead public information officer for the North Carolina Alcohol Law Enforcement Division responds to public records requests and assists Alcohol Law Enforcement leadership with public communication strategy. This position serves as an agency spokesperson as assigned by the Director or their designee and will also serve as the agency liaison with DPS Communications.
Job responsibilities include:- Advises on communications strategies for the Alcohol Law Enforcement Division (ALE) as directed by the NC ALE Director.
- Serves as the lead Public Information Officer for ALE and also serves as the agency liaison with DPS Communications.
- Generates media content to be disseminated through approved agency social media platforms to enhance public knowledge of agency accomplishments and crime reduction efforts as well as content for recruitment and training.
- Writes and edits press releases and news and informational materials as well as preparing and disseminating news releases and feature stories through various media outlets.
- Plans develops implements reviews and enhances public affairs programs in association with divisional leadership.
- Coordinates public affairs activities develops short- and long-range plans to promote programs and to inform the mass media and public of program objectives operations and successes.
- Responsible for developing programs that increase public awareness of NC ALE and associated public safety and protective action necessary under the oversight of the Director or their designee.
- Assists ALE leadership with development implementation and evaluation of marketing strategies media campaigns press events and production of printed and electronic publications.
- Provides media engagement and manages requests for information as directed under the oversight of the Director of the ALE Division or their designee.
- Researches and confers with appropriate staff on core issues and on sound public affairs/relations approaches.
- Serves as primary contact for all public records requests.
- Reviews all public records requests and determines appropriate response through coordination with the Department of Public Safety General Counsels Office.
- Manages and responds to public records requests as dictated by state law and agency policy.
- Plans develops and reviews plans for record keeping of all received requests and subsequent response.
- Coordinates NC ALE public events tours outreach opportunities and public meetings as assigned by the Director of the NC ALE Division or their designee.
- Assists in developing marketing materials to inform intended audiences on upcoming events and meetings.
- Develops and maintains working relationships with key individuals and organizations in the areas of event preparation documentation and coordination.
- Develops and disseminates promotional and informational materials.
- Creates public-facing programs to increase awareness of the agencys mission.
- Provides Critical Incident Response services within the ALE Division in conjunction with the Department of Public Safety Communications Office.
- Works closely with members of the Division in gathering accurate information building content through all phases of the critical incident and in providing targeted information through social media and other communications channels as appropriate and directed.
- Proficiency in a Bi-lingual Hispanic language.
- Working knowledge of marketing and digital outreach campaigns.
This is a full-time position (40 hours per week) withState Benefits including paid vacation paid sick leave paid holidays retirement and health insurance. To view an example of total compensation please click hereNC OSHR: Total Compensation Calculator. Position may require all-day travel. This position is considered mandatory/essential and does not qualify to participate in the telework program.Applicants will be subject to a criminal/civil background investigation and polygraph. Recommended applicant must pass a drug screen.
About the NC Dept. of Public Safety (DPS):
The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention protection and preparation. DPS is comprised of approximately 6000 permanent positions and nearly 13000 NC National Guard soldiers and airmen. DPS employees help to ensure North Carolina is a safe place to live work and visit through effective law enforcement juvenile justice programs emergency response and recovery and homeland security preparedness.
About the Alcohol Law Enforcement (ALE) Division:
ALE is a division of the North Carolina Department of Public Safety. Alcohol Law Enforcement Special Agents have statewide jurisdiction to investigate any criminal offense and make arrests within the State of North Carolina. ALE is the lead enforcement agency for the states alcoholic beverage control lottery and tobacco laws. As such ALE special agents target problem ABC-licensed and illegal establishments that serve as havens for violence drugs gang activity organized crime money laundering and other criminal activity.
The mission of the Alcohol Law Enforcement Division is to reduce crime and enhance public safety throughout the State of North Carolina. This mission is accomplished through the proactive fair and consistent enforcement of the state laws related to alcoholic beverage control gambling tobacco controlled substances and nuisance abatement as well as other criminal and regulatory matters in the interest of health and public safety.
Additional Salary and Benefits information are available on our website at Skills and Abilities / CompetenciesDPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.
The Knowledge Skills and Abilities (KSAs) listed below along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete all-inclusive application maximizes an applicants potential to qualify for the position as well as the highest possible salary. Salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. State Government Application Resources NC Office of Human Resources
Resumes may be attached as a supplement to the application but are not a substitution for a complete application.
To qualify for this position applicants must demonstrate ALL of the following KSAs:
- Working knowledge researching planning and writing documents for press publications.
- Working knowledge with social media platforms and a variety of social networking sites such as multimedia web and intranet applications.
- Working knowledge editing and analyzing informational materials.
- Working knowledge in he use of office technology such as computers Microsoft Excel Word PowerPoint and the Intranet.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See details.
Bachelors degree in communications public relations public affairs media journalism English or a related field from an appropriately accredited institution and two years of experience in communications public relations or publicity work; or an equivalent combination of education and experience.
Please Note: An equivalent combination of education and experience includes one Associates degree and at least four years related experience or six years of related experience.Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA) we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.
Public Service Loan Forgiveness Program
For applicants with student loans becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.
Transcripts
- Degreesand transcriptsmust be received from appropriately accredited college or university.
- Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.
- Internationaldegrees and transcripts must be evaluated for accreditation by a recognized evaluation serviceby the closing date of this posting. Failure to provide documentation may result in ineligibility.The National Association of Credential Evaluation Services (NACES)has several options toprovidecredential verification: Experience
- Applicants seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Dutythat includes Character of Discharge - Member 4 or Service 2 form)to the application.
- Applicants seeking National Guard Preference:
- Acurrent member of the NorthCarolinaNational Guard in good standingmust attach a NGB 23A (RPAS).
- A formermember of the North CarolinaNational Guard who served for at least 6 years and weredischarged under honorable conditions must attach either a DD256 or NGB 22.
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape. PREA Hiring and Promotion Prohibitions
Due to the volume of applications received we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click Application Status. If you are selected for an interview you will be contacted by the hiring manager. If you are no longer under consideration you will receive an email notification.
For technical issues with your application please call the Applicant Support Help Line at . If there are any questions about this posting other than your application status please contact ALE Human Resources at .
#NCALE #ALE
Required Experience:
Unclear Seniority
Employment Type
Full-Time
