About Us Human Touch Home Health has been a trusted provider of skilled and non-skilled home health services for over 27 years. Serving Virginia Washington D.C. Maryland and Pennsylvania we offer one of the most comprehensive selections of career opportunities in the industryfrom per diem to full-time roles. Our dedicated and compassionate team delivers high-quality nursing therapy and home health aide services with integrity and heart. We are proud to be an Equal Opportunity Employer committed to diversity excellence and innovation in care. At Human Touch we foster a family-oriented team-driven environment where your work truly makes a difference.What We Offer
Competitive pay
Supportive and collaborative office culture
Opportunities for professional growth and advancement
Work-life balance
Paid vacation and sick time
Holiday pay
Ongoing training and development
Position Overview We are seeking a reliable organized and personable Intake Coordinator / Administrative Assistantto support our Allentown PA office. This in-office onlyrole is essential to our patient intake process and day-to-day administrative operations. Youll work closely with clinical and office staff to ensure accurate and timely onboarding of new patients while maintaining a smooth and professional front office experience.Key Responsibilities
Process incoming referrals and coordinate new patient intakes
Verify insurance coverage and eligibility
Maintain and update electronic medical records (EMR)
Communicate with referral sources patients physicians and field staff
Schedule patient assessments with clinical team
Answer incoming calls respond to inquiries and route messages appropriately
Support general administrative tasks such as filing faxing data entry and supplies management
Ensure compliance with all relevant policies and regulations
Requirements
High school diploma or equivalent required; associates degree preferred
At least 12 years of experience in home health medical office or administrative support
Excellent communication and interpersonal skills
Strong attention to detail accuracy and organizational skills
Proficient in Microsoft Office and comfortable with EMR systems
Ability to work independently and as part of a team in a fast-paced environment
Must be able to work on-site in our Allentown PA office(this is not a remote or hybrid position)
Join Our Allentown Team If youre seeking a meaningful opportunity where your administrative talents help people receive the care they needand you enjoy working in a supportive community-centered officewe encourage you to apply today.
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