Technical Writer
Technical Writer
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1 Vacancy
Job Description
About AmeriPharma
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas creativity and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
AmeriPharmas Benefits
- Full benefits package including medical dental vision life that fits your lifestyle and goals
- Great pay and general compensation structures
- Employee assistance program to assist with mental health legal questions financial counseling etc.
- Comprehensive PTO and sick leave options
- 401k program
- Plenty of opportunities for growth and advancement
- Company sponsored outings and team-building events
- Casual Fridays
Job Summary
We are seeking a detail-oriented and experienced Technical Writer to join our team. The ideal
candidate will be responsible for creating updating and maintaining high-quality documentation
that effectively supports our users systems and internal processes. The role requirescollaboration with cross-functional teams including developers product managers engineersand customer support to ensure the accuracy and clarity of all you have a knack for communicating complex information in a clear and concise manner andhave a strong technical background we encourage you to apply!
Schedule Details
- Location: On-Site Laguna Hills CA.
- Hours: Monday-Friday 9:00 AM - 5:30 PM
Duties and Responsibilities
- Develop Documentation: Create and maintain a variety of documentation including but
not limited to user guides FAQs process flow documentation technical manuals
software release notes how-to guides and system integration documentation. - Collaborate with Teams: Work closely with subject matter experts (SMEs) developers engineers product owners and other stakeholders to gather accurate and comprehensive information.
- Analyze & Simplify Information: Translate complex technical information into user-friendly clear and concise documentation tailored to the appropriate audience (technical or non-technical).
- Review & Edit Documentation: Ensure all documentation is accurate well-organized grammatically correct and adheres to brand and style guidelines.
- Maintain Documentation Repository: Establish and manage an accessible and updated document library ensuring version control and ease of retrieval.
- Stay Updated: Continuously update documentation in line with system updates process changes and software enhancements.
- Assist Internal Training: Support the creation of training materials and assist in training teams on how to utilize tools systems and processes effectively.
- Adopt Tools & Technologies: Utilize modern documentation tools software and systems (e.g. Wikis Markdown Confluence MadCap Flare or similar platforms) to enhance work efficiency and output quality.
Required Skills & Qualifications
Education:
- Bachelors degree in Technical Writing Communications English Computer Science or a related field or equivalent work experience.
Experience:
- Proven experience as a Technical Writer Documentation Specialist or similar role.
- Experience working with technical teams and writing user-focused documentation.
Technical Skills:
- Proficiency with documentation tools such as Microsoft Office Suite Adobe Acrobat Confluence MadCap Flare or similar platforms.
- Basic understanding of technology IT systems and/or software development processes (e.g. APIs coding languages system architecture).
Core Competencies:
- Strong ability to convey complex technical concepts in a clear and concise manner for non technical and technical users.
- Exceptional organizational time management and multitasking skills.
- Excellent written and verbal communication skills.
- Familiarity with version control and collaborative tools like Git JIRA or similar is a plus.
Preferred Qualifications
- Knowledge of UX writing principles or creating online help resources is an added
advantage. - Familiarity with programming languages or database systems is a bonus (though not required).
Key Traits for Success
- Curiosity: A proactive learner with the ability to dive deeply into complex systems and terminology.
- Attention to Detail: Relentless focus on creating error-free polished materials.
- Collaboration: Work well within cross-functional teams to achieve goals
- Adaptability: Comfortable with fast-changing environments and technology.
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients prescribers colleagues and others that We Care!
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger handle or feel objects tools or controls; reach with hands and arms; and stoop kneel crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust focus.
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin age protected veteran status or based on disability or any other legally protected class.
Required Experience:
Manager
Employment Type
Full-Time
