Office Manager
Office Manager
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Job Description
Job Title: Office Manager Maywood & Morton Grove Offices
Location: Maywood IL & Morton Grove IL
Company: Golden Touch Home Care Services LLC
Job Type: Full-Time
About Us
At Golden Touch Home Care Services LLC were not just another home care agencywere a passionate and growing team on a mission to transform how seniors experience care at home. As a family-owned business rooted in compassion and service were proud to support Illinois seniors with dependable non-medical care that helps them live safely independently and with dignity.
Our team is driven innovative and expanding fast across the Chicagoland. If youre looking to join a forward-thinking agency where your work truly mattersand where youll be empowered to lead and growGolden Touch is the place to be.
Position Summary
Were looking for an energetic and experienced Office Manager to lead operations at our Maywood and Morton Grove offices. This is a high-impact leadership role for someone who understands the Illinois Department on Aging (IDoA) and Illinois Department of Public Health (IDPH) regulations and can grow our presence by building strong teams and strategic relationships with local Coordinated Care Units (CCUs).
This is more than just an administrative roleits an opportunity to drive local expansion shape the future of our agency and be part of a company that values initiative compassion and community.
Key Responsibilities
- Team Leadership: Recruit train and supervise a high-performing team of office and field staff across two locations.
- Community Engagement: Build and nurture relationships with CCUs referral sources and local community organizations to market services and grow our book of business.
- Business Development: Identify growth opportunities in each service area and execute strategies to expand our client base.
- Compliance & Quality: Ensure adherence to all IDPH and IDoA regulations documentation standards and internal policies.
- Client Service: Provide exceptional support to clients and families ensuring care plans are followed and concerns are promptly addressed.
- Office Operations: Oversee day-to-day administrative tasks scheduling payroll coordination and documentation.
What Were Looking For
- Required:
- 2 years of experience in a leadership role at a home care agency
- Working knowledge of IDoA and IDPH standards and compliance
- Proven success building teams and managing multi-site operations
- Strong communication and relationship-building skills
- Ability to travel between the Maywood and Morton Grove offices
- Preferred:
- CNA certification or prior experience as a Care Supervisor
- Experience with CCU partnerships and senior services marketing
- Bilingual abilities (Spanish Polish or other languages) are a plus
Why Golden Touch
- Be part of an expanding family-owned agency with deep community roots
- Join a mission-focused team making real change in the lives of seniors
- Growth opportunities as we expand into new service areas
- Comprehensive Benefits Package including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
Apply Today!
If youre passionate about senior care thrive in a fast-paced environment and are ready to help grow a dynamic home care agency wed love to hear from you.
Equal Opportunity Employer Statement
Golden Touch Home Care Services LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information or any other protected characteristic under applicable federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
