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You will be updated with latest job alerts via emailWe are looking to hire a motivated and dynamic Patient Registration Specialist to support our team in Boise ID!
As a Patient Registration Specialist you will play a significant part in creating a great experience for patients and their families! You will verify patient identification demographic information and insurance information. Youll also enter patient information in the hospital information system(EPIC) refer patients with questions regarding financial liability to the available resources and provide estimates for out-of-pocket costs.
Our ideal candidate has the ability to multitask in a busy environment while making quick decisions independently. He or she will need to utilize excellent communication skills while communicating with patients and families and other colleagues. You will also need to be able to set and organize your own work priorities. The ability to provide superior customer service will be essential in this position.
POSITION DETAILS:
This Full-Time position will work a schedule of Monday - Friday from 8:00AM - 4:30PM and will primarily support the Cardio Rehab department at the Boise hospital.
MINIMUM QUALIFICATIONS:
Associate degree in Accounting or Business Administration preferred.
Prior work experience performing customer service activities within a hospital or clinic environment an insurance company managed care organization or other health care financial setting preferred.
Knowledge of insurance and governmental programs regulations and billing processes and/or managed care contracts and coordination of benefits preferred.
ESSENTIAL FUNCTIONS:
Knows understands incorporates and demonstrates the Organizations Mission Vision and Values in behaviors practices and decisions.
Verifies patient identification demographic information and insurance coverage.
Accepts point of service payments.
Enters patient information accurately into appropriate hospital information system(s).
Refers patients with questions regarding financial liability to appropriate resource(s).
Accepts medical authorization or referral forms if appropriate.
Processes key documents to facilitate obtaining insurance information.
Provides payment estimates for out-of-pocket costs.
Educates patients/families on the use of registration kiosks or online systems.
Identifies routine issues and escalates to Supervisor Patient Access.
Processes insurance claim forms.
Reviews claims/accounts for complete information corrects and completes forms to ensure accuracy.
Accesses information and translates data into information acceptable to the claims processing system.
Prepares claims for return to provider/subscriber if additional information is needed.
Maintains all appropriate claim files and follows up on suspended or outstanding claims.
Identifies researches and resolves issues related to coordination of benefits subrogation and general inquiry issues then communicates the results.
Identifies routine payer or provider issues and escalates to Lead Patient Financial Services Representative.
Acts as a point of contact for assigned payers.
Maintains compliance with HIPAA and other regulatory requirements throughout all activities. Protects the safety of patient information by verifying patient identity to preserve the integrity of the patient record and ensures all records are complete accurate and unique to one patient.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race color religion gender marital status national origin age disability sexual orientation or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Unclear Seniority
Full-Time