Coordinator - Convention Services
Coordinator - Convention Services
Posted on :
20-06-2025
Employer Active
1 Vacancy
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Job Description
- Act as a secondary group contact and event facilitator for programs after receipt of signed contract.
- Support of three or more managers and affiliated programs.
- Management of incoming phone calls and transfers regarding the event.
- Run group reports such as pickups and rooming lists.
- Work in tandem with Convention Desk and Group desk on housing changes throughout program.
- Assistance in developing estimated charges submitting for credit invoicing and collection of deposits.
- Help with preparation of group resume by merging matching details to contract filling in concessions estimated charges and noting group VIPs.
- Aid in executing orders in affiliation with event requirements (such as telephone orders meeting event orders business center needs)
- Assist with hotel operational orders for events (such as meal vouchers restaurant reservations cabana reservation show tickets spa/salon golf etc.)
- Help with preparation of VIP arrival/departure by setting up amenities cards transfers etc.
- Preparation for Group Precons by confirming attendance printing nameplates making necessary copies.
- As a part of the sales line: answer screen and direct all incoming calls/leads in a professional manner.
- Assist and maintain an accurate filing system for all correspondence and reports in compliance with general office procedures.
- Daily distribution and organization of department Meeting Event Orders.
- Input accounts and bookings and maintain files in Delphi.
- Follow Convention Services task list to complete each task in the full life cycle.
- Perform all other duties and responsibilities as requested by Convention Services & Hotel Sales Department Management.
Qualifications :
- Problem solving skills good communication skills ability to multi-task and adhere to strict timelines in the completion of work.
- The ability to work with internal and external clients.
- Strong computer skills and proficiency in Microsoft Office specifically Outlook Word & Excel.
- Ability to work under pressure as well as manage multiple tasks at once.
- Must possess good written and verbal communication skills.
- Must possess outstanding organizational interpersonal and administrative skills as well as excellent attention to detail.
- Models a professional and polished appearance as required by company guidelines.
- Must be able to interact with internal and external guests in a professional manner.
- Must have at least a high school diploma or a GED.
- Must have at least 2 years of clerical experience and be able to type 60 wpm.
Additional Information :
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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