Position Title: Business Analyst
Client: Northern Territory Government (DCDD Across Government Systems)
Location: Darwin NT
Engagement Type: Contract
Duration: 12 Months
Start Date: ASAP
Cloudstreet Consulting is seeking a skilled and motivated Business Analyst to join our client the Northern Territory Government (NTG) specifically within the Department of Corporate and Digital Development (DCDD) Across Government Systems. This role will support the Service and Identity Management Systems - NTGServices application in a dynamic collaborative environment.
Role Responsibilities:
- Investigate and resolve escalated issues from ICT Services and external service providers ensuring timely resolution and documentation.
- Perform system administration tasks including ongoing monitoring and maintenance of enterprise corporate systems.
- Actively contribute to incident problem change and knowledge management related to service delivery.
- Develop clear and accessible training packages for end users.
- Assist with workload transition to the development team and provide thorough documentation and instruction.
- Conduct quality assurance on transitioned services ensuring adherence to processes.
- Engage in stakeholder consultation and ensure clear communication of business needs.
- Document business and system requirements accurately and efficiently.
Requirements:
- Valid National Police Clearance
- Australian Full Working Rights
Requirements
- Strengths in business requirements gathering and effective stakeholder engagement.
- Excellent oral and written communication skills including ability to translate complex analytical and technical information into clear and meaningful terms.
- Highly skilled in business systems analysis and design.
- Technical and Business documentation development.
- Application testing and training documentation development.
- Significant experience in business systems analysis and business requirements gathering
- Significant experience in the development of technical and business documentation including functional requirements.
- Experience in working in a team environment with ability to guide and knowledge transfer to team members.
- Experience working with third party software vendors.
Benefits
With a decade-long presence in Darwin Northern Territory Cloudstreet Consulting takes great pride in our commitment to valuing both our staff and clients as individuals with unique needs aspirations and talents. This approach has fostered a collaborative atmosphere that cultivates unwavering loyalty from both our clientele and our team members. We prioritize integrity equity and loyalty in our interactions with staff ensuring they have ample opportunities to leverage and enhance their skills thereby advancing their careers within the IT industry.
Benefits Include:
- Negotiable salary commensurate with experience
- High likelihood of contract extension
- Salary sacrifice options available
- Relocation assistance provided
- Exceptional opportunity to collaborate with the Northern Territory Government in the stunning Top End region.