Master Data Associate

Responsible for day-to-day operational activities such as account creations modifications blocking deletions reactivations in accordance with the companys data management work processes and procedures. 
Execute requests from the different stakeholders globally related to data cleansing initiatives/harmonization activities provided the necessary documents and approvals are in place.
Strict implementation of  Continental policies & procedures to achieve global data integrity and consistency.
Perform compliances checks on business request to ensure quality and accuracy of results.
Responsible for the timely and proper escalation of incidents/issues/concerns to the analyst or team lead.
Provide support in data preparation such as creation of simple loaders validation to enable mass update of requests.
Provide support or issues and escalations and assist other team members as required.
Support his /her Team Lead to perform assigned internal compliance activities or to support external audit engagement.
Support additional activities as may assigned by Team Lead

Perform activities to deliver green results on agreed KPIs and SLAs. Ensure action plan is in place for those failed items or with challenging results.
Gather feedback from stakeholders and suggest new KPIs and SLAs to measure predict and repeat performance of each individual team members.
Work with the Team Lead to identify root cause of issues define action plan and work on action plan to avoid similar issues in the future.

Process stakeholders request with timeliness and quality
Identify and propose standardization opportunities process improvements which will benefit both parties.

Act as a back up  for his /her colleagues process and deliverables.
Participate complete training and skills development activities assigned for the year.
He/She should be cross trained in at least 2 data objects for business continuity purposes.
Participate in GBS Manila employee initiatives such as town halls training and events corporate social responsibility programs and other activities that increase employee engagement of GBS employees.

Support implementation of technology-related process improvement opportunities  (e.g. new SAP version SPP7 and BMC Helix ticketing tool WinShuttle etc).
Identify present and support execution of process improvements ideas and additional activities assigned by Team Lead.
Participate in center wide initiatives (e.g. CBS culture Bright Ideas) achieve CBS goals as defined by his /her Team Lead

Qualifications :

Graduate of any four year course  with bachelors degree holder in Finance Engineering IT or any other related courses.
0 - 2 years work related experience fresh graduates who has strong willingness to learn are welcome to apply.

Experience in maintaining data management is a plus but not required.
Knowledgeable in MS Office allocations (e.g. excel word powerpoint).
Basic knowledge of  ERP systems preferably SAP desired but not mandatory. 
Experience handling / participating in process improvement initiatives through internship

Self starter and shows potential in delivering results
Good communication and organizational skills can easily adapt working with multinational and international team setup.

Additional Information :

• Hybrid work setup
• Values-based culture
• HMO upon hire
• Work life balance

Ready to drive with Continental Take the first step and fill in the online application.

Remote Work :

Yes

Employment Type :

Full-time