Quality Assurance (QA) Manager
Quality Assurance (QA) Manager
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Job Description
Reporting to the Director of Software Development the QA Manager is responsible for overseeing the Quality Assurance department at WinAir ensuring high-quality output for each sprint and project. The role involves managing the QA team monitoring test milestones and ensuring the team follows best practices. The QA Manager works closely with internal teams and senior management to deliver projects on time and at the highest possible quality while assisting with other duties as assigned to support continuous quality improvement and team development.
Responsibilities
Managerial
Provide mentorship guidance and leadership to the QA team fostering a collaborative environment.
Monitor the progress of the QA department ensuring high-quality output for each sprint and project. Ensure QA staff are prioritizing and tracking defects and issues correctly. Recommend corrective actions when necessary.
Collaborate with internal teams (e.g. Development Product Management) to share information on QA issues processes and best practices.
Chair QA scrum meetings track the progress of QA tasks and ensure timely completion of testing activities.
Assign QA tasks to staff based on objective criteria ensuring balanced workloads and efficient resource utilization.
Take initiative to research and propose new solutions process improvements and testing methodologies. Drive innovation and creative solutions for problems encountered during testing.
Conduct employee reviews for QA team members in collaboration with the Director of Software Development. Provide constructive feedback and support career development.
Assist in the hiring and onboarding process for new QA team members ensuring they are integrated smoothly and equipped with necessary tools and knowledge.
Participate in production management meetings and communicate effectively with stakeholders regarding project progress and QA concerns.
Regular QA
Develop and execute manual and automated test scenarios to verify software functionality and performance.
Assist with developing QA standards processes and metrics to ensure consistency and efficiency in testing efforts.
Identify and report issues discovered during testing. Collaborate with developers to track defects suggest solutions and ensure timely resolution.
Prioritize and focus testing efforts based on areas of concern areas requiring modifications and ongoing development goals.
Use tools (e.g. Jira Confluence) to report and track bugs and defects ensuring all issues are addressed before release.
Maintain your own testing environment using sample field data to simulate real-world conditions.
Propose appropriate solutions to problems encountered during testing and implement improvements based on test results.
Qualifications :
Education & Experience
Minimum of a College Diploma or University Degree in Software Testing Programming or a related discipline.
Minimum 4 years of experience in a QA specialist role.
Previous managerial experience is an asset.
Skills & Aptitudes
Strong leadership skills with the ability to mentor and guide the QA team.
Excellent problem-solving skills and the ability to propose creative and appropriate solutions to issues encountered during testing.
Outstanding verbal and written communication skills with the ability to collaborate effectively across teams and communicate clearly with stakeholders.
Highly organized and detail-oriented with the ability to manage multiple tasks and prioritize effectively.
Ability to stay up-to-date with the latest trends technologies and best practices in QA and testing.
Proficient with available QA tools (e.g. Jira Confluence TestRail) to manage workflows and track testing progress.
Positive enthusiastic and team-oriented with a focus on building strong relationships and a productive work environment.
Environment & Physical
Candidate must reside in Ontario Canada
Work in a fast-paced environment with changing priorities
Be able to work remotely and on-site upon request
Be able to sit for prolonged periods
Additional Information :
Why Work for Us
We offer a competitive compensation package based on experience and a proven track record of success relative to the deliverables of the role. Benefits offered at WinAir include extended healthcare dental EAP RRSP matching etc.
We are also proud to offer a flexible work schedule including Summer Friday hours maximizing good work-life balance different social committee events and quarterly Town Hall meetings to foster teamwork and a strong long-lasting work relationship.
Do you want to hear more about what we can offer Why not check out our website and see what is available We are hiring for different roles and would love to hear from qualified individuals like yourself!
To Apply
Please submit your resume and a detailed cover letter explaining your experience knowledge and ability towards this career path and why we need to speak with you.
Thank you in advance for your interest. Only those candidates selected for an interview will be contacted. If you require any accommodation at any point of recruitment process please let us know.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
