Manager, IT Infrastructure Systems Operations
Manager, IT Infrastructure Systems Operations
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Job Description
IT & Security Site Lead supporting Alcon Ukraine you will be trusted to ensure seamless IT infrastructure operations and implement robust site security measures at our Kyiv office. In this role a typical day will include:
Collaborating with local regional and global IT and Security teams to solve infrastructure challenges and uphold Alcons global standards
Leading the resolution of on-site IT issues coordinating hardware lifecycle management and supporting users with hands-on technical troubleshooting
Managing critical IT infrastructure at the site (LAN telephony printing end-user devices meeting room technology) and acting as point of contact for escalations
Driving compliance with Alcons global Information Security (IS) and Infrastructure Architecture (IA) policies and managing execution of local remediation plans
Acting as Global Security Champion for Ukraine coordinating annual security assessments contractor oversight incident management and emergency response alignment with HSE
WHAT YOULL BRING TO ALCON
Education: Degree in Computer Science Information Technology or related discipline
Experience: 710 years of technical IT support experience; background in regulated industries (ideally medical devices) strongly preferred
Technical Skills: Deep knowledge of Microsoft End User Computing LAN/WAN telephony security systems (CCTV access control) and vendor coordination
Behaviors: Performance-driven highly service-oriented problem-solver with strong communication skills and comfort working in both local and global teams
Languages: Fluent in English and Ukrainian
HOW YOU CAN THRIVE AT ALCON
Make an Impact: Be the face of IT and Security at Alcon Ukraine ensuring business continuity and protecting our people and assets
Work Autonomously: Manage end-to-end local operations with full ownership while collaborating cross-functionally across global teams
Challenging & Meaningful Work: Contribute to the success of a purpose-driven company advancing eye care in more than 140 countries
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Required Experience:
Manager
Employment Type
Full-Time
