Let's begin! AVP-Systems Engineer-Networks
Let's begin! AVP-Systems Engineer-Networks
Posted on :
20-06-2025
Employer Active
1 Vacancy
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Job Description
Job Title: AVP Systems Engineer Network
Entity : MSS
Line of Business/Department :TSG
Location : Bangalore / Gurgaon
Full Time / Part Time : Full Time
Reporting to : VP
Skills and Competencies
- 10 years of SME level experience in global network support team
- Solid knowledge and experience in BGP peering routing/switching MPLS ISIS and OSPF
- Understanding core Networking concepts
- Proficiency in network troubleshooting tools (Wireshark Azure Network Watcher Log Analytics).
- Network security: Understanding of network security principles and practices including access control and information transfer policies
- Proven technical leadership investigating complex issues and performing corrective actions track record in leading major incident recovery.
- Knowledge on Python Ansible Stackstorm is a plus
- Highly impactful problem-solving skills and attention to detail.
- Experience working with ITSM systems such as ServiceNow.
- Customer focused & solutions driven
- Exceptional written and verbal communication skills.
Education
- Proven hands-onnetwork engineering experience
- CCNP or higher (CCIE and/or CISSP highly valued)
- Deep understanding of networking protocols (e.g. IPSEC HSRP BGP OSPF 802.11 QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring network diagnostic and network analytics tools
Responsibilities
- Leads Operations Excellence for request incident and change management perspective meeting Service Level Objectives and Improving Customer Experience.
- Shows up as the Network expert lead service recovery and mitigation when major incidents occur. Identify root cause and implement permanent solutions.
- Contributes to global risk & control program to de-risk the infrastructure.
- Contributes to disaster recovery procedures and exercises.
- Contributes to technology roadmaps.
- Share your knowledge coach and mentor junior members of the team
- Configure and install various network devices and services (e.g. routers switches firewalls load balancers VPN QoS)
- Perform network maintenance and system upgrades including service packs patches hot fixes and security configurations
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness approval and success of changes made to the network infrastructure
- Select and implement security tools policies and procedures in conjunction with the companys security team
- Liaise with vendors and other IT personnel for problem resolution
- Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Conduct regular system audits and security assessments.
- Participate in rotational weekend shifts OR on-call and provide after-hours support.
- Develop and maintain documentation for application configurations processes and procedures including SoPs
- Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance including incident change problem configuration and major incident processes.
- Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.
- Drive continuous improvement through the adoption of automation and orchestration. Example - automate repetitive tasks to improve consistency
- Interaction across TSG towers and other business support areas for problem escalations resolutions reporting and coordination.
About the team
The Technology Services Group (TSG) are seeking a highly skilled and motivated Network Support Engineer with a focus on supporting the Enterprise network and faster resolution of incidents or tickets related to networks.. As a key member of our global network support team you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity high performance and reliability.
Required Experience:
Exec
Employment Type
Full Time
Key Skills
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