Property Services Case Manager
Property Services Case Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Itsa great time to join Golding as werean efficient local visible and listening organisation providing sustainable homes and communities. Wevean established track record for building quality homes and investing in our local communities.
Wereexcited to recruit for this role at Golding and appoint a Property Services Case Manager on a permanent basis.
What youll be doing
Youll support the Property Services Manager and be the operational lead to manage and oversee all Damp and Mould case management ensuring swift progression and cases are responded to within the Awaab law timescales. In addition you will support the wider Property Service functions and have an overview of Section 11 Disrepair claims major works and insurance related case work.
Youll be responsible for directly line managing a team of Damp and Mould Surveyors two Property services Coordinators and a customer Liaison coordinator. You will support with providing technical solutions and support on complex cases for customers and internal departments.
Youll ensure the Property Services team deliver an effective responsive value for money service that is compliant with best practice regulatory and statutory requirements an effective budget management.
More about you. What can you bring
-
Were looking for someone with demonstrable experience of effectively managing and leading a team.
-
Youll have experience in the management of major repairs Damp and Mould case management and have knowledge of Section 11 Disrepair case management including health & safety legislation preferably within social housing.
-
Previous experience writing high quality documentation and reports.
-
An understanding of housing and property customer service as well as commercial awareness and experience of robust contract management.
-
Were looking for an individual with excellent communication skills who works proactively and can effectively manage their own workload and time.
-
Previous experience working directly with customers and external stakeholders required.
-
Driving licence and use of own car required.
When and where youll be doing it
You will enjoy a 37-hour working week and earn an annual salary of 53900 per annum dependent upon your knowledge skills and experience.
Our Hub Home Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new modern and bright space which inspires creativity and innovation.
What will you get in return
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary designed to support you throughout your working life here.
Youll get:
-
28 days annual leave per year (plus bank holidays)
-
Company Pension contribution and life assurance
-
Flexible Benefits including health cash plan additional holiday purchase cycle to work scheme onsite gym retail discounts and more.
-
An annual Wellbeing Fund
Closing Date: Sunday 29th June- Midnight
Interview Date: Friday 4th July 2025
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
We will be sifting applications throughout and reserve the right to close applications early.
INDHIGH
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.
Equality Diversity and Inclusion
Were committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly allowing us to build a healthy vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin gender sexual orientation marital status religion age or disability status youll get all the opportunities support and respect youd expect from Golding Homes. Were committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Documents
Required Experience:
Manager
Employment Type
Unclear
